Patient Services Coordinator: Front Desk & Scheduling

GOEBEL FIXTURE COMPANY; Winter Haven (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Life Insurance

Paid Holidays

Paid Time Off (PTO)

Flexible Spending Account (FSA)

401(k) Plan

Learning Management System (LMS)

Opportunities for professional growth

Job summary

GOEBEL FIXTURE COMPANY is seeking a Patient Services Coordinator to be the welcoming face of our front office. You will handle scheduling, patient check-in, and basic billing support in a busy dental setting.

The ideal candidate has excellent communication and organizational skills, a high school diploma, and some customer service or dental office experience. This full-time role offers benefits and a collaborative team environment.

Qualifications

• High school diploma or equivalent required.
• Previous experience in a dental office or customer service role preferred.
• Excellent communication and organizational skills.
• Knowledge of dental office management software.
• Mostly desk-based with some patient interaction at the front desk.
• Friendly, client-focused and professional.

Responsibilities

• Answer phone calls and emails, scheduling patient appointments.
• Verify insurance information and process billing and payments.
• Greet patients and ensure they are checked in properly.
• Manage patient records and ensure that all forms are completed.
• Coordinate patient follow-up and reminders for appointments.
• Handle office correspondence, including scheduling, rescheduling, and cancellations.
• Maintain and update office calendars.
• Assist with patient referrals and coordination of care with specialists.

Skills

Communication skills

Organizational skills

Customer service experience

Dental software knowledge

Education

High school diploma or equivalent

Tools

Dental office software

Job description

GOEBEL FIXTURE COMPANY is seeking a Patient Services Coordinator to be the welcoming face of our front office. You will handle scheduling, patient check-in, and basic billing support in a busy dental setting.

The ideal candidate has excellent communication and organizational skills, a high school diploma, and some customer service or dental office experience. This full-time role offers benefits and a collaborative team environment.