Dental Front Desk & Patient Services Coordinator

GOEBEL FIXTURE COMPANY; Lakeland (FL); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Company Provided Life Insurance

Paid Holidays

Paid Time Off (PTO)

Flexible Spending Account (FSA)

401(k) Plan

Learning Management System (LMS)

Job summary

GOEBEL FIXTURE COMPANY in Lakeland, FL is seeking a Patient Services Coordinator/Records Technician to be the friendly face of our practice. You will handle scheduling, patient check-in, phone and email communications, and maintain day-to-day operations in a fast-paced, team-oriented environment.

We offer benefits including life insurance, paid holidays, PTO, FSA, 401(k), LMS for skill sharpening, and opportunities for professional growth and development.

Qualifications

• High school diploma or equivalent.
• Experience in dental office or customer service preferred.
• Excellent communication and organizational skills.
• Knowledge of dental office management software.
• Dental Assistant graduates encouraged to apply.

Responsibilities

• Answer phone calls and emails, scheduling patient appointments.
• Verify insurance information and process billing and payments.
• Greet patients and ensure they are checked in properly.
• Manage patient records and ensure that all forms are completed.
• Coordinate patient follow-up and reminders for appointments.
• Handle office correspondence, including scheduling, rescheduling, and cancellations.
• Maintain and update office calendars.
• Assist with patient referrals and coordination of care with specialists.
• Assist the Treatment Coordinator with x-rays and photos for New Patient Consultations.

Skills

Communication skills

Organizational skills

Customer service

Front desk experience

Education

High school diploma or equivalent

Tools

Dental office management software

Job description

GOEBEL FIXTURE COMPANY in Lakeland, FL is seeking a Patient Services Coordinator/Records Technician to be the friendly face of our practice. You will handle scheduling, patient check-in, phone and email communications, and maintain day-to-day operations in a fast-paced, team-oriented environment.

We offer benefits including life insurance, paid holidays, PTO, FSA, 401(k), LMS for skill sharpening, and opportunities for professional growth and development.