Front Office Coordinator: Patient Services & Admin

Summit Counseling Center - Atlanta; Johns Creek (GA); On-site; USD 36,000 - 54,000; Full time

Job summary

The Summit Counseling Center is seeking an Administrative Assistant to support the front office operations and administration. You will professionally answer calls, schedule appointments, handle payments, manage paperwork, and maintain orderly office processes.

You will collaborate with clinical and management staff, ensuring HIPAA-compliant handling of patient data while adapting to changing policies and deadlines in a fast-paced environment.

Qualifications

• Experience in Microsoft Excel and data entry.
• Familiar with electronic health records and HIPAA compliance.
• Experience with Microsoft Office 365 Environment and SharePoint.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Provide high-level customer service to staff and clients; handle phone calls, emails, and scheduling; manage payments and data entry.
• Assist Practice Administrator with day-to-day tasks; support front office and cross-team communication.
• Interact with clients via phone, email, and portal; document interactions in client charts.
• Perform other duties as assigned by the Center.

Skills

Excel

HIPAA compliance

Office 365/SharePoint

Tools

Electronic health records

Desktop applications

Job description

The Summit Counseling Center is seeking an Administrative Assistant to support the front office operations and administration. You will professionally answer calls, schedule appointments, handle payments, manage paperwork, and maintain orderly office processes.

You will collaborate with clinical and management staff, ensuring HIPAA-compliant handling of patient data while adapting to changing policies and deadlines in a fast-paced environment.