Front Office Coordinator — Patient Care & Operations Lead

Physicians' Primary Care of Southwest Florida; Cape Coral (FL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health and dental insurance

401(k) with company match

Paid time off (PTO)

Paid holidays

Uniform allowance

Employee assistance program (EAP)

Staff appreciation events

Job summary

Physicians’ Primary Care of Southwest Florida is seeking a Front Office Coordinator to oversee our Cape Adult Medicine and Cay West locations in Cape Coral, FL. The role focuses on delivering exceptional patient service, managing check-in/out, scheduling, and coordinating daily operations.

Ideal candidates have a minimum of three years in a medical practice with at least one year in supervision, plus strong communication and organizational skills to support providers, staff, and patients while

Qualifications

• Knowledge of medical charging, billing, and registration policies and procedures.
• Ability to develop and maintain a rapport with providers, staff, and patients.
• Ability to communicate at all levels of the organization in a positive and effective manner.

Responsibilities

• Oversees check-in and out, appointment scheduling, and general clinical operations.
• Delegates clerical tasks and guides staff on policies and procedures.
• Ensures daily scheduling and encounter tracking reports are reviewed.
• Maintains site appearance and functionality for Cape Adult Medicine and Cay West locations.

Skills

Medical billing

Registration policies

Customer service

Coordination

Supervision

Job description

Physicians’ Primary Care of Southwest Florida is seeking a Front Office Coordinator to oversee our Cape Adult Medicine and Cay West locations in Cape Coral, FL. The role focuses on delivering exceptional patient service, managing check-in/out, scheduling, and coordinating daily operations.

Ideal candidates have a minimum of three years in a medical practice with at least one year in supervision, plus strong communication and organizational skills to support providers, staff, and patients while