Front Office Coordinator - Luxury Aesthetics Practice

Brian J Parker MD; Las Vegas (NV); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

401(k)

Job summary

Brian J Parker MD in Las Vegas is seeking a pleasant, upbeat Front Office Coordinator to join our team. You greet patients, manage phones, schedule appointments, and ensure a smooth check-in experience.

The ideal candidate has 5+ years of customer service, preferably in a luxury spa or cosmetic surgery setting, with impeccable communication and a polished, professional demeanor. This on-site role includes benefits and a fast-paced, patient-focused environment.

Qualifications

• 5+ years of customer service experience; experience in luxury spa or plastic surgery office is a plus.
• Ability to interact professionally with coworkers, patients, physicians, and others in the workplace.
• Clear in-person and phone communication; build cooperative relationships with patients and families.

Responsibilities

• Greet patients promptly in a friendly, upbeat and courteous manner.
• Act as liaison between patients, providers and staff.
• Answer phones, take messages, screen, transfer calls or distribute messages and follow-up.
• Schedule and confirm patient appointments; convert inquiries to booked consultations/services.
• Verify schedule efficiency.
• Enter charges, take payments and balance daily.
• Manage and maintain patient loyalty programs.
• Receive, sort, and distribute daily mail and packages.
• Ensure reception area and front desk are clean, tidy and presentable.
• Monitor office supplies and keep accurate inventory.
• Monitor and update records and files.
• Scan, fax and copy documents; file correctly by alphabetic systems.
• Have strong verbal and written skills.
• Support evening marketing events when needed.

Skills

Customer service

Professionalism

Multi-tasking

Communication

Time management

Social media

Education

High school diploma or GED

Job description

Brian J Parker MD in Las Vegas is seeking a pleasant, upbeat Front Office Coordinator to join our team. You greet patients, manage phones, schedule appointments, and ensure a smooth check-in experience.

The ideal candidate has 5+ years of customer service, preferably in a luxury spa or cosmetic surgery setting, with impeccable communication and a polished, professional demeanor. This on-site role includes benefits and a fast-paced, patient-focused environment.