Aesthetic Front Desk Concierge | 401(k) & Complimentary Services

Rippling, Inc.; Mountain View, Northern (CA, KY); Hybrid; USD 36,000 - 39,000; Full time

Benefits offered by this job

401(k) matching

Complimentary aesthetic services and 


Discounted products

Job summary

Korman Plastic Surgery & Wunderbar MedSpa in Mountain View, CA invites a Front Desk Coordinator to join our patient-focused team. You will welcome patients, check them in/out, answer calls, schedule appointments, and coordinate with providers to ensure smooth flow.

This full-time onsite role requires a warm, professional communicator with 2+ years in a customer-facing role; experience in healthcare or aesthetics is a plus. Competitive hourly pay with incentives and benefits available.

Qualifications

• 2+ years in a customer-facing role; healthcare, aesthetics, hospitality, or luxury retail experience preferred.
• Experience with phone systems and appointment scheduling.
• Warm, outgoing, and professional communication style.
• Strong organizational, multitasking, and computer skills.
• Proactive, dependable, and comfortable working in a fast-paced environment.
• Genuine interest in plastic surgery, aesthetics, skincare, health, or wellness.
• Experience in plastic surgery, medical aesthetics, or cosmetic procedures is a plus.

Responsibilities

• Provide a warm, concierge-level experience for every patient.
• Welcome and check in patients while ensuring a smooth check-in and check-out process.
• Manage incoming calls, appointment scheduling, confirmations, and patient inquiries.
• Coordinate with providers and clinical teams to maintain efficient patient flow.
• Maintain accurate patient information and uphold confidentiality standards.
• Keep the front desk and reception area organized, polished, and welcoming.
• Educate patients on available services and connect them with the appropriate provider.
• Support administrative and operational needs while contributing to a collaborative team environment.

Skills

Customer-facing experience

Phone systems

Appointment scheduling

Professional communication

Organizational skills

Multitasking

Job description

Korman Plastic Surgery & Wunderbar MedSpa in Mountain View, CA invites a Front Desk Coordinator to join our patient-focused team. You will welcome patients, check them in/out, answer calls, schedule appointments, and coordinate with providers to ensure smooth flow.

This full-time onsite role requires a warm, professional communicator with 2+ years in a customer-facing role; experience in healthcare or aesthetics is a plus. Competitive hourly pay with incentives and benefits available.