Front Office Coordinator — Healthcare Admin (Nonprofit)

Socket.dev; Monroe (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employer-paid benefits

401(k) with match

Paid time off

9 paid holidays

Public Service Loan Forgiveness (PSLF)

Continuing education opportunities

Job summary

McLeod Centers for Wellbeing is seeking a Full-Time Front Office Coordinator for the Monroe OTP in Monroe, NC. This on-site role involves greeting visitors, signing in guests, answering calls, coordinating appointments, and supporting billing and confidentiality procedures.

Responsibilities include maintaining patient records, directing patients to clinicians, and assisting with general administrative tasks. A healthcare setting experience with HIPAA awareness is preferred.

Qualifications

• High school diploma or GED required.
• Experience in healthcare settings with confidentiality/HIPAA preferred.
• Strong organizational and communication skills.

Responsibilities

• Greet and assist visitors professionally.
• Sign in guests, confidentiality agreements, and issue visitor badges.
• Take calls, answer questions, and redirect as needed.
• Prepare and maintain patient records; manage appointment scheduling and calendars.
• Direct patients to clinicians and assist with fee payments.
• Balance cash drawer and reconcile discrepancies; verify Medicaid eligibility as needed.
• Handle mail/packages and perform data entry, filing, scanning, and photocopying.
• Order inventory and coordinate with departments to ensure smooth workflow.

Skills

Customer service

HIPAA compliance

Administrative support

Scheduling

Cash handling

Data entry

Education

High School diploma or GED

Job description

McLeod Centers for Wellbeing is seeking a Full-Time Front Office Coordinator for the Monroe OTP in Monroe, NC. This on-site role involves greeting visitors, signing in guests, answering calls, coordinating appointments, and supporting billing and confidentiality procedures.

Responsibilities include maintaining patient records, directing patients to clinicians, and assisting with general administrative tasks. A healthcare setting experience with HIPAA awareness is preferred.