Front Office Coordinator, Dental

Westphalia Holdings; United States; On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Job summary

Westphalia Holdings in Herriman, Utah seeks a friendly, organized Front Office Coordinator for a busy PPO/FFS private dental office. The role covers greeting patients, scheduling, PPO verification, and coordinating treatment plans to ensure a smooth patient experience.

You’ll work with an established, doctor-led team that values a calm, confident front desk, accurate records, and proactive communication. This is a full-time, W-2 position with competitive pay and medical, dental, and vision

Qualifications

• Dental experience is strongly preferred.
• Experience with PPO and Fee-for-Service practices is a plus.
• Ability to verify insurance and coordinate payments.

Responsibilities

• Greet patients and create a warm, professional first impression.
• Schedule and confirm appointments; manage front desk flow.
• Verify PPO benefits and review treatment plans and patient portions.
• Collect payments and communicate financial arrangements clearly.
• Maintain accurate patient records and collaborate with the clinical team.

Skills

Dental scheduling

PPO insurance verification

Treatment plan coordination

Patient collections

Check-in and check-out workflows

Tools

Dental practice management software

Job description

Front Office Coordinator — Herriman, Utah

Full-Time | Private Practice | 100% PPO/FFS | Growing, Patient-Focused Office

A respected, privately owned dental group is seeking a friendly, organized, and dependable Front Office Coordinator to join its established practice in Herriman, Utah.

This is a busy, growing PPO and Fee-for-Service practice with a strong patient base, modern technology, and a team that takes pride in creating an exceptional patient experience.

We’re looking for someone who can make patients feel welcome, keep the schedule organized, communicate clearly, and help the office run smoothly every day.

Why This Opportunity Stands Out

You’ll be joining an established office with real momentum:

• Approximately 40 new patients per month YTD
• 68 new patients in July
• Strong and growing patient demand
• 100% PPO and Fee-for-Service
• Privately owned, doctor-led environment
• Modern, comprehensive dental practice
• Supportive team with clear systems and expectations

This is a great opportunity for someone who enjoys working with people and wants to build a long-term career in a high-quality private dental practice.

What You’ll Do

As a Front Office Coordinator, you’ll help manage the patient experience from the first phone call through checkout.

Responsibilities include:

• Greeting patients and creating a warm, professional first impression
• Answering incoming calls and responding to patient questions
• Scheduling and confirming appointments
• Maintaining an organized and productive doctor and hygiene schedule
• Verifying PPO insurance benefits and eligibility
• Reviewing treatment plans and estimated patient portions
• Collecting payments and helping patients understand financial arrangements
• Managing check-in and check-out
• Following up with patients on unscheduled treatment
• Supporting recall and reactivation efforts
• Maintaining accurate patient information and documentation
• Communicating closely with doctors, hygienists, assistants, and office leadership

What We’re Looking For

Dental experience is strongly preferred, particularly experience with:

• Dental scheduling
• PPO insurance verification
• Treatment plan coordination
• Patient collections
• Check-in and check-out workflows
• Dental practice management software

Just as important, we’re looking for someone who is:

• Friendly and confident with patients
• Highly organized and detail-oriented
• Reliable and accountable
• Comfortable handling a busy phone and front desk
• Professional in both communication and appearance
• Able to multitask without losing attention to detail
• Positive, proactive, and team-oriented
• Comfortable discussing treatment costs and collecting payment

Patient Experience Matters

The front office sets the tone for the entire practice.

We’re looking for someone who understands that patients may be anxious, confused about insurance, or unsure about treatment — and can communicate with patience, clarity, professionalism, and empathy.

This isn’t a transactional front-desk environment. We want patients to feel genuinely cared for.

Modern Private Practice

You’ll work alongside an experienced clinical team in a modern dental office offering comprehensive care, including:

• Preventive and restorative dentistry
• CEREC and same-day dentistry
• Endodontics
• Oral surgery
• Implant dentistry

The practice utilizes modern digital technology and efficient systems designed to create a better experience for both patients and the team.

Compensation & Benefits

• Full-time, W-2 position
• Competitive hourly compensation based on experience
• Medical benefits
• Dental benefits
• Vision benefits
• Predictable practice schedule
• Opportunity for professional growth within an established private dental group

Who Will Thrive Here

You’ll likely enjoy this role if you’re the type of person who:

• Likes knowing the schedule is organized
• Enjoys helping patients solve problems
• Takes ownership instead of waiting to be asked
• Notices details others miss
• Can stay calm when the front office gets busy
• Enjoys being part of a team that holds itself to a high standard

If you’re looking for a stable, growing private practice where your contribution matters, we’d like to hear from you.

All applications and inquiries are handled confidentially.

Confidential Private Practice | 100% PPO/FFS | Full-Time Front Office Coordinator

Herriman, Utah | Salt Lake Valley