Front Office Coordinator - Bilingual (Spanish)

RiseMe; Covina (CA); On-site; USD 18,000 - 30,000; Part time

Benefits offered by this job

Competitive compensation

Referral bonus program

Career advancement opportunities

Benefits for full-time employees

Job summary

All Care Therapies is seeking a bilingual (Spanish/English) Front Office Coordinator for our outpatient team in Covina, CA. This part-time role (Tue/Thu/Fri 7:30am–4:30pm) handles emails, calls, scheduling, admissions, and medical records coordination.

Responsibilities include patient and clinician scheduling, document accuracy, and occasional translation. Competitive compensation and career growth opportunities are offered in a supportive team environment.

Qualifications

• Must be Bilingual (Spanish/English).
• Excellent customer services skills.
• Strong verbal and written communications skills.
• Must be detail-orientated and have thorough follow-up skills.
• Knowledgeable with Microsoft Word, Excel, Outlook, etc. and able to learn other software.

Responsibilities

• Receiving and answering emails, telephone calls, and mail for the facility.
• Scheduling appointments for patients and clinicians.
• Guiding staff and patients through admissions and correct medical administrative protocols, requesting authorizations for new cases.
• Checking and verifying information on patient medical records.
• Coordinating admissions and discharge of patients.
• Consulting with clinicians about patients' medical records.
• Ensuring that forms and documents are correctly filled in.
• Handling complaints and queries professionally.
• Provide occasional translation to caregivers and staff.

Skills

Bilingual (Spanish/English)

Customer service

Verbal and written communication

Detail-oriented

Follow-up skills

Tools

Microsoft Word

Excel

Outlook

Job description

Company Description

All Care Therapies is a leading provider of Physical, Occupational, Speech, and ABA therapy services, delivering care through virtual, in-home, and clinic-based settings across California, Texas, and Nevada. We serve individuals of all ages, combining innovative technology with a collaborative, patient-centered approach. Our dedicated clinicians provide flexible, high-quality care that meets patients where they are, supporting recovery, enhancing communication, and driving meaningful, long-term outcomes

Job Description

We are seeking aBilingual (Spanish) Front Office Coordinatorto join our dynamic outpatient team! This rolewill provide general office support with various clerical activities and related tasks, including but not limited to:

• Receiving and answering emails, telephone calls, and mail for the facility.
• Scheduling appointments for patients and clinicians.
• Guiding staff and patients through admissions and correct medical administrative protocols, requesting authorizations for new cases.
• Checking and verifying information on patient medical records.
• Coordinating admissions and discharge of patients.
• Consulting with clinicians about patients' medical records.
• Ensuring that forms and documents are correctly filled in.
• Handling complaints and queries professionally.
• Provide occasional translation to caregivers and staff

This role is part-time. Schedule: Tuesday/Thursday/Friday 7:30am - 4:30pm

Why Join Us?

Experience the difference of working with a close-knit team of dedicated therapists who value collaboration, mentorship, and shared professional growth.

• Competitive compensation that recognizes your expertise
• A referral bonus program to reward your network
• A clear pathway for career advancement through leadership development and internal promotion opportunities
• Comprehensive benefits for full-time employees, including medical, dental, vision, 401(k), and paid time off

Join us and build a rewarding career in an environment that invests in your success.

Office location: 599 S Barranca Ave ste 555, Covina, CA 91723

Qualifications

• Must be Bilingual (Spanish/English)
• Excellent customer services skills
• Strong verbal and written communications skills
• Must be detail-orientated and have thorough follow-up skills
• Knowledgeable with all Microsoft Word, Excel, Outlook, etc. and ability to learn other soft

Additional information

All your information will be kept confidential according to EEO guidelines.