Front Office Coordinator
FLSA Status: Full Time / Non-Exempt
Reports To: HR
Pay Range: $20 - $25 / hour
Schedule: Monday 7:30AM - 4PM ; Tuesday - Friday 8AM - 4:30PM
Job purpose
The Front Office Coordinator serves as the first point of contact for visitors, employees, drivers, customers, vendors, and business partners. This role is responsible for creating a professional, welcoming, and organized front-office experience while supporting daily administrative operations.
Essential Duties and Responsibilities
Front Desk & Visitor Management
- Serve as the primary receptionist and first point of contact for all visitors and callers.
- Answer, screen, and direct incoming phone calls in a professional and courteous manner.
- Maintain an accurate and up-to-date company phone directory.
- Welcome visitors, vendors, candidates, and contractors upon arrival.
- Manage visitor sign-in procedures and issue visitor badges as required.
- Ensure visitors are directed to the appropriate department or meeting location.
- Maintain front lobby and reception areas in a professional and organized manner.
- Monitor building access and assist with visitor security protocols.
Driver & New Hire Orientation Support
- Coordinate the arrival and check-in process for new drivers and employees attending orientation.
- Notify hiring managers, trainers, orientation coordinators, and department representatives of arrivals.
- Ensure orientation attendees are properly signed in and directed to the appropriate location.
- Prepare orientation materials, welcome packets, and supplies as needed.
- Serve as a resource for visitors and new hires during the onboarding process.
- Coordinate Driver Care Center lodging arrangements and room reservations for drivers as needed.
Mail & Office Services Administration
- Receive, sort, and distribute incoming mail, packages, and deliveries to the appropriate departments.
- Process and prepare outgoing mail, overnight shipments, and other correspondence.
- Maintain shipping records and coordinate with shipping vendors when necessary.
- Ensure timely and accurate handling of all company mailing activities.
- Provide general administrative and clerical support, including filing, document preparation, scanning, and other office functions.
Event Coordination
- Coordinate company meetings, employee events, recognition programs, celebrations, and other internal activities.
- Assist with vendor communications, catering, room setup, scheduling, and logistics.
- Track event details and support successful execution from planning through completion.
- Promote employee engagement initiatives and workplace culture activities.
Inventory Management
- - Maintain inventory levels for:
- Company merchandise
- - Orientation materials
- - Office supplies
- - Promotional items
- - Monitor stock levels and reorder supplies as needed.
- - Maintain accurate inventory records and provide reporting when requested.
Company Merchandise Store Administration
- Serve as the primary administrator for the company merchandise store.
- Coordinate with merchandise vendors and representatives regarding products and availability.
- Maintain current and accurate merchandise listings.
- Monitor inventory and assist with employee merchandise requests.
- Ensure the online store remains updated and reflects current company offerings.
Administrative Support
- Maintain accurate office records and departmental directories.
- Support company communications and administrative projects as assigned.
- Assist with data entry, reporting, scheduling, and document management.