Front Office Coordinator

Complete Dental Arts; Newnan (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Complete Dental Arts is seeking an enthusiastic Front Office Coordinator to support operations for two practice locations in Newnan and Fayetteville. The role requires a self-starter, organized and customer-service oriented individual who can thrive in a fast-paced environment.

Responsibilities include scheduling, insurance verification, billing, and supporting overall practice operations. Prior medical or dental experience and proficiency in MS Office are preferred.

Qualifications

• Prior Medical or Dental Experience is expected.
• Must be well-organized with strong attention to detail.
• Ability to multi-task and support admin team members.
• Efficient time-management skills and prioritization.

Responsibilities

• Confirm upcoming appointments.
• Schedule appointments.
• Verify insurance for upcoming appointments.
• Present treatment plans.
• Process billing statements per schedules.
• Input payments from EOB/EOPs to patient accounts.
• Reduce accounts receivable with insurance follow-up.
• Send accounts to collections and manage collections process.
• Maintain optimal insurance claim aging.
• Provide support to practice operations as needed.
• Assist other operations as needed.

Skills

Medical/Dental Experience

Well-organized

Detail-oriented

Multi-tasking

Time management

MS Office

Education

High school or equivalent

Tools

Word

Excel

PowerPoint

Job description

Career Opportunities with Complete Dental Arts

A great place to work.

Careers At Complete Dental Arts

Current job opportunities are posted here as they become available.

Complete Dental Arts is seeking an enthusiastic and warm Front Office Coordinator who is a self-starter, systematic, well organized, thrives in a fast-paced environment, and has outstanding customer service levels to join our team. This position will support operations for 2 practice locations (Newnan & Fayetteville). ***NO PHONE CALLS/EMAILS PLEASE*** Salary to commensurate with experience.

This position requires excellent communication skills, quick learner, problem solving, attention to details, team player, implementing improvement strategies and computer savvy. Prior scheduling, accounting, customer service, or insurance experience is a plus.

Responsibility includes but is not limited to:

• Confirmation of upcoming appointments
• Scheduling appointments
• Insurance verification of upcoming appointments
• Presents treatment plans
• Process billing statements as needed and according to billing schedules
• Accurate and timely review of processing EOB/EOPs to input payments to patient accounts
• Responsible for reducing accounts receivable including insurance companies and following-up on outstanding claims
• Responsible for sending accounts to collections and collections process
• Ensure insurance claim aging maintenance at optimal level
• Providing additional assistance or support to the practice operations as needed
• Assist other practice operations as needed

Required Skills/Knowledge:

• Prior Medical or Dental Experience
• Well-organized and analytical with high attention to detail
• Ability to multi-task and support admin team members
• Efficient time-management and prioritization skills
• Competent in Word, Excel and PowerPoint Education: High school or equivalent

Other: Looking for non-smoking personnel Must be able to pass a background screening and drug test.