Front Office Coordinator

Straine; Middleburg (FL); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Medical and Vision Insurance

Short-term and Long-term Disability

401k Matching

Job summary

Myers Pediatric Dentistry in Middleburg, FL is seeking a Dental Front Desk Coordinator to create a welcoming environment for children and families while keeping the day organized. You will manage appointments, registration, insurance questions, treatment plans, and HIPAA compliance, working closely with the clinical team to maintain an efficient schedule.

Experience in a dental office with Dentrix is preferred.

Qualifications

• Experience in a dental office or clinical front desk setting.
• Familiarity with dental terminology and insurance.
• Comfort communicating with children and families.
• HIPAA compliance awareness and confidentiality.
• Strong organizational and multitasking abilities.

Responsibilities

• Welcome patients and families, assist with check-in and registration, notify the clinical team when patients arrive.
• Schedule appointments and coordinate provider schedules.
• Verify insurance benefits and obtain preauthorizations; explain coverage to families.
• Present treatment plans and review insurance with parents/guardians.
• Maintain accurate patient information in Dentrix and provide required documentation.
• Scan documents, prep forms for the next day, and keep front desk organized.
• Assist Office Manager with other duties as assigned.

Skills

Clear communication

Attention to detail

Prioritize tasks

Team collaboration

Customer service

Tools

Dentrix

Job description

Dental Front Desk Coordinator

Myers Pediatric Dentistry | Middleburg, FL

Schedule: Monday–Thursday, 6:40 a.m.–4:20 p.m.

Myers Pediatric Dentistry and Orthodontics is seeking a Dental Front Desk Coordinator who can make children and parents feel welcome while keeping the day organized. You’ll help families with appointments, registration, insurance questions, and treatment plans, and work closely with the clinical team to support an efficient schedule.

What You’ll Do

• Welcome patients and families, assist with check-in and registration, and notify the clinical team when patients arrive.
• Schedule appointments and coordinate provider schedules.
• Verify insurance benefits, obtain necessary preauthorizations, and explain coverage to families.
• Present treatment plans and review insurance coverage with parents or guardians.
• Keep patient information accurate in Dentrix and provide appointment documentation as needed.
• Scan documents, prepare forms for the next day, and keep the front desk and reception area clean and organized.
• Protect patient information in accordance with HIPAA and assist the Office Manager with other duties as assigned.

What You’ll Bring

• At least one year of experience in a dental office.
• Experience using Dentrix.
• Familiarity with dental terminology and insurance.
• Clear communication, strong attention to detail, and the ability to prioritize tasks in a busy office.
• A warm, adaptable, and collaborative approach with children, families, and coworkers.
• Preferred: Two or more years of dental office experience and experience in pediatric dentistry.

Benefits

• Medical and Vision Insurance
• Short-term and Long-term Disability
• 401k Matching