Front Desk Receptionist

Straine; Jacksonville (FL); On-site; USD 23,419 - 31,684; Full time

Job summary

Myers Pediatric Dentistry Jacksonville is seeking a friendly, organized Front Desk Receptionist to join our pediatric dental team in Jacksonville, FL. You will be the first point of contact, ensuring a welcoming experience while keeping the office running smoothly.

Responsibilities include greeting patients, managing the schedule, checking in patients, verifying insurance and pre-authorizations, maintaining Dentrix records, and upholding HIPAA confidentiality.

Qualifications

• Minimum of 2 years of experience in a dental office.
• Experience using Dentrix practice management software.
• Familiarity with dental terminology and dental office procedures.
• Excellent communication and customer service skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to multitask and prioritize in a busy environment.

Responsibilities

• Welcome patients and families with a warm, friendly attitude.
• Manage the provider schedule to maximize efficiency and patient flow.
• Check patients in, assist with registration, and notify clinical staff of arrivals.
• Verify insurance benefits, obtain pre-authorizations, and explain coverage to patients.
• Schedule appointments and maintain accurate patient records in Dentrix.
• Scan and organize patient documentation.
• Maintain a clean, organized, and professional reception area.
• Prepare daily paperwork and forms for upcoming appointments.
• Ensure HIPAA and patient confidentiality standards are upheld.
• Support the Office Manager with additional administrative duties as needed.

Skills

Dental office experience

Excellent communication

Organization

Multitasking

HIPAA compliance

Tools

Dentrix

Job description

Myers Pediatric Dentistry Jacksonville is looking for a friendly, organized, and patient-focused Front Desk Receptionist to join our growing pediatric dental team. As the first point of contact for our patients and their families, you'll play a key role in creating a positive, welcoming experience while keeping the office running smoothly. If you enjoy working with children, thrive in a fast-paced environment, and take pride in providing exceptional customer service, we'd love to meet you.

Responsibilities

• Welcome patients and families with a warm, friendly attitude.
• Manage the provider schedule to maximize efficiency and patient flow.
• Check patients in, assist with registration, and notify clinical staff of arrivals.
• Verify insurance benefits, obtain pre-authorizations, and explain coverage to patients.
• Schedule appointments and maintain accurate patient records in Dentrix.
• Scan and organize patient documentation.
• Maintain a clean, organized, and professional reception area.
• Prepare daily paperwork and forms for upcoming appointments.
• Ensure compliance with HIPAA and patient confidentiality standards.
• Support the Office Manager with additional administrative duties as needed.

Qualifications

• Minimum of 2 years of experience working in a dental office.
• Experience using Dentrix practice management software.
• Familiarity with dental terminology and dental office procedures.
• Excellent communication and customer service skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to multitask and prioritize in a busy environment.

Preferred Qualifications

• Previous experience working in a pediatric dental office.

Schedule

Full-Time

Monday through Thursday: 6:40 AM - 4:20 PM

Why Join Us?

At Myers Pediatric Dentistry, we’re committed to providing exceptional care in a fun, welcoming environment for children and their families. We value teamwork, compassion, and professionalism, and we’re looking for someone who shares those values to help us deliver an outstanding patient experience.