Front Office Coordinator

KidShine Pediatric Dental & Orthodontics; Hawaii; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Professional development

Energetic team

Job summary

KidShine Pediatric Dental & Orthodontics in Hawaii seeks a detail-oriented medical front desk specialist to support patient intake, scheduling, and records management. You will ensure accurate billing, coding, and insurance verification while maintaining HIPAA compliance and professional patient interactions.

The ideal candidate brings experience in dental/medical clinics, proficiency in MS Office, and strong organizational skills.

Qualifications

• Proven experience in medical front desk or administrative support within dental or medical clinics.
• Knowledge of medical billing, CPT coding, ICD-9/ICD-10 coding, and insurance verification process.
• Strong understanding of medical terminology, health information management, and documentation review.
• Excellent computer skills including proficiency in Microsoft Office (Word, Excel) and office management software.
• Ability to handle multi-line phone systems with professionalism and courtesy.
• Bilingual abilities are a plus to serve diverse patient populations effectively.
• Exceptional organizational skills with attention to detail in record keeping and appointment scheduling
• Strong communication skills with a focus on patient service and office teamwork.
• Experience working in dental or orthodontic clinics is highly desirable
• Knowledge of HIPAA compliance standards to ensure confidentiality of protected health information (PHI).

Responsibilities

• Support clinic staff with administrative support related to medical records management and office operations.
• Assist with patient intake, scheduling, billing processes, and verification of insurance.
• Maintain HIPAA-compliant handling of PHI and accurate documentation review.
• Operate Microsoft Office and clinic management software; manage multi-line phone system.
• Communicate effectively with patients and team to ensure smooth office operations.

Skills

Front desk

Medical billing

HIPAA

MS Office

Bilingual

Phone etiquette

Tools

Microsoft Word

Excel

Job description

Support clinic staff with administrative support related to medical records management and office operations.

About the Role

This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing outstanding patient care through efficient administrative support. The successful candidate will demonstrate professionalism, technical proficiency, and a compassionate approach to patient interactions.

Responsibilities

• Proven experience in medical front desk or administrative support within dental or medical clinics.
• Knowledge of medical billing, CPT coding, ICD-9/ICD-10 coding, and insurance verification process.
• Strong understanding of medical terminology, health information management, and documentation review.
• Excellent computer skills including proficiency in Microsoft Office (Word, Excel) and office management software.
• Ability to handle multi-line phone systems with professionalism and courtesy.
• Bilingual abilities are a plus to serve diverse patient populations effectively.
• Exceptional organizational skills with attention to detail in record keeping and appointment scheduling
• Strong communication skills with a focus on patient service and office teamwork.
• Experience working in dental or orthodontic clinics is highly desirable
• Knowledge of HIPAA compliance standards to ensure confidentiality of protected health information (PHI).

Compensation

• Attractive Compensation Package based on experience and expectations.

Embark on a rewarding career where your skills make a difference every day! We are committed to supporting your professional development while fostering an energetic team dedicated to delivering outstanding dental care for our community.