Orthodontic Dental Assistant

Shine Orthodontics & Pediatric Dentistry; Hawaii; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Vision Insurance

Job summary

Shine Orthodontics & Pediatric Dentistry is seeking an administrative professional to support medical records management and clinic operations. The role emphasizes professionalism, technical proficiency, and compassionate patient interactions.

The successful candidate will have experience in medical front desk work, knowledge of CPT/ICD coding, and strong organizational and communication skills to support a busy orthodontic clinic.

Qualifications

• Experience in medical front desk or administrative support in dental/medical clinics.
• Knowledge of CPT/ICD coding and insurance verification processes.
• HIPAA compliance knowledge and PHI confidentiality awareness.
• Strong organizational and patient-service oriented communication.

Responsibilities

• Proven experience in medical front desk or administrative support within dental or medical clinics.
• Assist with medical billing, CPT/ICD coding, and insurance verification processes.
• Manage multi-line phone systems with professionalism and courtesy.
• Schedule appointments and maintain accurate patient records.
• Support HIPAA compliance and confidentiality of PHI in daily operations.
• Collaborate with the office team to deliver outstanding patient service.

Skills

Medical front desk experience

Excellent communication

Organizational skills

Customer service

Teamwork

Bilingual (bonus)

HIPAA awareness

Tools

Microsoft Word

Microsoft Excel

Office management software

Job description

Support clinic staff with administrative support related to medical records management and office operations

About the Role

This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing outstanding patient care through efficient administrative support. The successful candidate will demonstrate professionalism, technical proficiency, and a compassionate approach to patient interactions.

Responsibilities

• Proven experience in medical front desk or administrative support within dental or medical clinics
• Knowledge of medical billing, CPT coding, ICD-9/ICD-10 coding, and insurance verification processes
• Strong understanding of medical terminology, health information management, and documentation review
• Excellent computer skills including proficiency in Microsoft Office (Word, Excel) and office management software
• Ability to handle multi-line phone systems with professionalism and courtesy
• Bilingual abilities are a plus to serve diverse patient populations effectively
• Exceptional organizational skills with attention to detail in record keeping and appointment scheduling
• Strong communication skills with a focus on patient service and office team work
• Experience working in dental or orthodontic clinics is highly desire
• Knowledge of HIPAA compliance standards to ensure confidentiality of protected health information (PHI)

Qualifications

• Education details not specified.

Preferred Skills

• Experience working in dental or orthodontic clinics is highly desirable.

Pay range and compensation package

• Benefits include: 401(k), 401(k) matching, Dental insurance, Employee discount, Health insurance, Life insurance, Paid time off, Vision Insurance.