Front Office Assistant

BLVD Dentistry & Orthodontics - Galleria; Houston (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO and paid holidays

401(k) options

Referral bonus program

Job summary

BLVD Dentistry & Orthodontics - Galleria is seeking an experienced Front Office Staff Member for a full-time position in Houston. You will handle daily patient follow-ups, check-ins/outs, insurance verifications, and scheduling to ensure smooth operations and a great patient experience.

Ideal candidates have at least 1 year of dental front office experience, strong communication skills, and comfort discussing finances and payment options with patients.

Qualifications

• Minimum 1 year of dental front office experience.
• Experience with administrative front office duties.
• Knowledge of insurance verification and breakdowns.
• Strong communication and customer service skills.
• Comfortable discussing finances and payment options with patients.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Daily patient follow-ups and unscheduled treatment follow-up.
• Checking patients in and out.
• Insurance verification and benefit breakdowns.
• Answering phones and scheduling appointments.
• Confirming appointments and auditing the schedule to ensure productive days.
• Helping create an exceptional patient experience from start to finish.

Skills

Customer service

Communication

Multitasking

Financial discussion with patients

Tools

Eaglesoft

Job description

Overview

Our dental office is looking for an experienced and highly motivated Front Office Staff Member to join our team! We are seeking someone who is confident, organized, personable, and experienced in helping patients understand and move forward with their dental treatment.

Compensation

• $20-25 per hour, based on experience

Schedule

• Full-time
• Monday through Friday

Benefits

• Medical, dental, vision, and life insurance
• PTO and paid holidays
• 401(k) options
• Referral bonus program

Responsibilities Include (but are not limited to)

• Daily patient follow-ups and unscheduled treatment follow-up
• Checking patients in and out
• Insurance verification and benefit breakdowns
• Answering phones and scheduling appointments
• Confirming appointments and auditing the schedule to ensure productive days
• Helping create an exceptional patient experience from start to finish

Requirements

• Minimum 1 year of dental front office experience required
• Experience with administrative front office duties
• Knowledge of insurance verification and breakdowns
• Strong communication and customer service skills
• Comfortable discussing finances and payment options with patients
• Ability to multitask in a fast-paced environment

Preferred Qualifications

• Experience with Eaglesoft is a plus (not required)
• Bilingual in Spanish is a plus (not required)

We are looking for someone dependable, detail-oriented, team-focused, and passionate about patient care. If you thrive in a positive and goal-driven environment, we would love to meet you!