Front Office Administrator

Arizona Biltmore Dentistry; Gilbert (AZ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation

Health and Vision Insurance

Paid Time Off

Simple IRA contribution with % employer match

Training and professional development

Job summary

Arizona Biltmore Dentistry in Gilbert, Arizona, is seeking a Front Office Administrator to manage daily operations and support services. The ideal candidate will have over 2 years of experience in treatment coordination, strong customer service skills, and familiarity with dental insurance.

We offer competitive compensation, health and vision insurance, paid time off, and professional development opportunities. Join us in providing exceptional patient care and creating a welcoming environment!

Qualifications

• 2+ years of treatment coordination and dental insurance experience required.
• Dental Assistant certification preferred but not required.
• Detail-oriented with the ability to work independently.

Responsibilities

• Manage daily dental office operations and patient support services.
• Present and explain treatment plans and payment options.
• Coordinate appointments, referrals, and scheduling.
• Resolve patient concerns while ensuring excellent customer service.

Skills

Customer service

Communication

Organizational skills

Education

High school diploma or GED

Tools

Standard office equipment

Job description

As a Front office Administrator are you in an environment where you can provide the best care possible and be rewarded for it OR, is something missing?

Our Front office Administrators are valued team members who play a vital role in our success. We are committed to providing exceptional patient care and creating a comfortable, positive experience for every patient. The relationships we build and the care we provide help our community smile with confidence.

We are a thriving private practice seeking a Front office Administrator that shares our passion

for patient care and education, as well as creating a welcoming environment.

Key Responsibilities

* Manage daily dental office operations and patient support services

* Present and explain treatment plans and payment options

* Coordinate appointments, referrals, scheduling, and patient communications

* Resolve patient concerns while ensuring excellent customer service

* Maintain accurate patient records and ensure HIPAA compliance

* Ensure the office remains professional, efficient, and patient-focused

* Perform other duties as assigned

Qualifications

* Dental Assistant certification preferred but not required

* 2+ years of treatment coordination and dental insurance experience (PPO, HMO, indemnity, and government plans)

* Strong customer service, communication, and organizational skills

* Proficient with computers and standard office equipment

* High school diploma or GED required

* Detail-oriented with the ability to work independently and prioritize tasks

* Experience with dental insurance is required

Benefits:

As a valued team member, benefits for full-time 32(+) Hours/ Front office Administrator include:

• Competitive compensation
• Continuing education allowance and internal CE opportunities
• Health and Vision Insurance
• Dental care for employees and immediate family
• Paid Time Off and Paid Sick Days
• Medical flex plan for Short-term Disability/Life
• State-of-the-art technology and equipment
• Simple IRA contribution with % employer match
• Training and professional development
• Fun outings with the team
• An equal opportunity employer and an advocate for diversity and inclusion