Front Office Administrator

Arizona Biltmore Dentistry; Scottsdale (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Continuing education allowance

Health and Vision Insurance

Dental care for employees and family

Paid Time Off and Paid Sick Days

Simple IRA contribution with employer match

Training and professional development

Job summary

Arizona Biltmore Dentistry in Scottsdale is seeking a Front Office Administrator dedicated to exceptional patient care. This role involves managing daily operations, coordinating appointments, and providing top-notch customer service.

The ideal candidate has strong communication skills and 2+ years of dental insurance experience. We offer competitive compensation, health benefits, and opportunities for continuing education.

Qualifications

• Dental Assistant certification preferred but not required.
• Strong customer service, communication, and organizational skills.
• Experience with dental insurance is required.

Responsibilities

• Manage daily dental office operations and patient support services.
• Present and explain treatment plans and payment options.
• Resolve patient concerns while ensuring excellent customer service.

Skills

Dental Assistant certification

2+ years of treatment coordination and dental insurance experience

Strong customer service skills

Communication skills

Organizational skills

Proficient with computers

Detail-oriented

Education

High school diploma or GED

Job description

As a Front office Administrator are you in an environment where you can provide the best care possible and be rewarded for it OR, is something missing?

Our Front office Administrators are valued team members who play a vital role in our success. We are committed to providing exceptional patient care and creating a comfortable, positive experience for every patient. The relationships we build and the care we provide help our community smile with confidence.

We are a thriving private practice seeking a Front office Administrator that shares our passion

for patient care and education, as well as creating a welcoming environment.

Key Responsibilities

* Manage daily dental office operations and patient support services

* Present and explain treatment plans and payment options

* Coordinate appointments, referrals, scheduling, and patient communications

* Resolve patient concerns while ensuring excellent customer service

* Maintain accurate patient records and ensure HIPAA compliance

* Ensure the office remains professional, efficient, and patient-focused

* Perform other duties as assigned

Qualifications

* Dental Assistant certification preferred but not required

* 2+ years of treatment coordination and dental insurance experience (PPO, HMO, indemnity, and government plans)

* Strong customer service, communication, and organizational skills

* Proficient with computers and standard office equipment

* High school diploma or GED required

* Detail-oriented with the ability to work independently and prioritize tasks

* Experience with dental insurance is required

Benefits:

As a valued team member, benefits for full-time 32(+) Hours/ Front office Administrator include:

• Competitive compensation
• Continuing education allowance and internal CE opportunities
• Health and Vision Insurance
• Dental care for employees and immediate family
• Paid Time Off and Paid Sick Days
• Medical flex plan for Short-term Disability/Life
• State-of-the-art technology and equipment
• Simple IRA contribution with % employer match
• Training and professional development
• Fun outings with the team
• An equal opportunity employer and an advocate for diversity and inclusion