Front Office Control Clerk

Hyatt Hotels Corporation; Washington (District of Columbia); On-site; USD 31,000 - 32,000; Full time

Benefits offered by this job

Medical / Dental / Vision Insurance

401k

Retirement Savings Plan (RSP)

Paid vacation

Paid sick days

Holiday pay

Paid Family Bonding Time

Adoption Assistance

Free room nights after 90 days

Discounted room rates for friends &amp

family

Free meal during the workday

Employee Stock Purchase Plan

Job summary

Hyatt Hotels Corporation at the Grand Hyatt Washington in downtown Washington, D.C. is seeking a Front Office Control Clerk to manage room inventory, assign blocks for groups, and support guest registration.

This role offers opportunities for advancement into management, with flexibility to work 7:00am–11:30pm, weekends and holidays. The position pays $22.50 per hour, increasing to $23.00 after six months, plus a comprehensive benefits package.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Experience and thorough understanding of hotel Front Office operations preferred.
• Availability to work any day of the week during mornings, afternoons, or evenings.

Responsibilities

• Manage room inventory to maximize selling opportunities at the front desk.
• Assign room blocks for groups and guest preferences.
• Assist in guest registration and communicate hotel services and promotions.

Skills

Customer service

Verbal communication

Written communication

Front office operations

Flexibility/schedule

Job description

Close Inclusive Collection Job Postings Notification

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

Join us for this incredible opportunity at the Grand Hyatt Washington hotel located in downtown Washington, D.C.Not only will you be part of a great team, you will also be part of a company that is one of Fortune's 100 Best Companies to Work For, for several years running!

Control Clerks are primarily responsible for room inventory to maximize selling opportunities at the front desk. This includes assigning room blocks for groups and guest preferences. Front Office Agents rely on the Control Clerk's ability to manage the inventory and analyze reports. This role has a direct impact on guest fulfillment with room accommodations. Control Clerks must also assist in the guest registration process and communication of hotel services and promotions. The Front Office Control Clerk is the perfect opportunity for a seasoned Front Office Agent looking to advance their career into management. We are looking for someone with the flexibility to work any time between 7:00am - 11:30pm, any day of the week including weekends and holidays.

The hourly rate for this position is $22.50, increasing to $23.00 after six months.

Benefits available with this position include:

• Medical / Dental / Vision Insurance
• 401k
• Retirement Savings Plan (RSP)
• Basic Life Insurance
• Paid vacation, sick days, new child leave, and holidays
• Paid Family Bonding Time and Adoption Assistance

Additional perks include:

• Free room nights after 90 days, discounted and friends & family room rates immediately
• Free meal during the workday
• Employee Stock Purchase Plan
• Discounts at various retailers
• Growth potential locally and throughout the country

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Experience and thorough understanding of hotel Front Office operations preferred
• Availability to work any day of the week during mornings, afternoons, or evenings

The Standard, Mexico City | Mexico City , DIF , MX

The Standard, Mexico City | Mexico City , DIF , MX

The Standard, Mexico City | Mexico City , DIF , MX

The Standard, Mexico City | Mexico City , DIF , MX

Our family is always growing. Want to be in the know?