Front Office Agent ($27.00/hour)

Hyatt Hotels Corporation; Bellevue (WA); Hybrid; USD 37,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

401(k) & Retirement Savings Plan

Basic Life Insurance

Short Term Disability Insurance

New Child Leave & Adoption Assistance

Paid Time Off

Job summary

Hyatt Regency Bellevue on Seattle's Eastside is excited to welcome our newest Front Office Agent to join our Front Office team. Here you will be the face of our guest experience, providing a warm and welcoming first impression that encourages guests to return.

As a Great Place to Work, we offer an award-winning culture with benefits that empower you to defy expectations. The hourly rate ranges from $27.00/hour to $27.81/hour, with bonuses from upsells and Hyatt enrollments.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Availability to work an overnight shift as needed.
• Must be able to work a flexible schedule of AM or PM shifts, holidays, and weekends.

Responsibilities

• Greet guests and register them at the front desk.
• Communicate hotel services and promotions to guests.
• Handle forms of payment and respond to guest inquiries.
• Upsell opportunities and World of Hyatt enrollments.

Skills

Customer service

Communication skills

Stamina

Overnight shifts

Flexible schedule

Job description

Close Inclusive Collection Job Postings Notification

\"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.\"

\"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.\"

Peggy Focheux Duval: Director of Learning & Development, France

Hyatt Regency Bellevue on Seattle's Eastside

US - WA - Bellevue

Front Office

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Summary

Hyatt Regency Bellevue on Seattle's Eastsideis excited to welcome our newest friendly and reliable Front Office Agent to join our Front Office team. Here you will have an opportunity to be the face of our guest experience, providing a warm and welcoming first impression, and leave a lasting impression for our guests to return again and again!

As a Great Place to Work in the U.S. for thirteen years running, it's an award-winning culture where you can bring your whole self to work every day, coupled with benefits that empower you to defy expectations and seek excellence.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.

The hourly rate offered for this position ranges from $27.00/hour to $27.81/hour.

Front Office Hosts/Agents are eligible to receive additional compensation based on upsells, World of Hyatt enrollments, and other incentives.

As a colleague, we have you covered with amazing benefits and perks!

• Medical, after 30 days of employment
• Vision Insurance
• 401(k) & Retirement Savings Plan (RSP)
• Basic Life Insurance
• Short Term Disability Insurance
• New Child Leave & Adoption Assistance
• Paid Time Off:
  • Full-Time Colleagues:
    • 11 days (88 hours) earned for having 0 - 3 years of service
    • 16 days (128 hours) earned for having 4 - 8 years of service
    • 21 days (168 hours) earned for having 9+ years of service
  • (6) Paid Holidays per year
  • (6) Sick Days (earned based on hours worked)
  • Compassionate Leave
  • Jury Duty Leave
• Employee Assistance Program
• Free Uniforms and Cleaning of your Uniform
• Free parking
• Discounted Rooms at any participating Hyatt location starting on your first day of employment
• Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service*
• Tuition Reimbursement*

*Eligibility requirements may apply

When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,500 properties worldwide.

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Ability to stand for long periods of time
• Availability to work an overnight shift as needed
• Must be able to work a flexible schedule of AM or PM shifts, holidays, and weekends

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or caste.

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