Front Office Lead/Control Clerk ($27.50/hour)

Hyatt Hotels Corporation; Bellevue (WA); On-site; USD 56,000 - 59,000; Full time

Benefits offered by this job

Medical after 30 days

Vision Insurance

401(k) & Retirement Savings Plan

Basic Life Insurance

Short Term Disability Insurance

Paid Time Off: 11-21 days depending on

Paid Holidays per year

Sick Days

Tuition Reimbursement

Free Parking

Discounted Rooms

Up to 12 complimentary rooms after 90+

Job summary

Hyatt Regency Bellevue on Seattle's Eastside is excited to recruit for our newest Front Office Lead/Control Clerk, supporting our Front Office team!

Control Clerks manage inventory, assign room blocks for groups and preferences, and analyze reports to maximize guest fulfillment. This role leads other associates through coaching and direction, with the hourly rate of $27.50 and potential bonuses through upsells and World of Hyatt enrollments.

Responsibilities

• Control Clerks manage room inventory and analyze reports to maximize selling opportunities at the Front Office.
• Assist in guest registration and communicate hotel services and promotions.
• Lead other associates by coaching, directing, and possibly training.

Job description

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"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

Front Office Lead/Control Clerk ($27.50/hour)

Hyatt Regency Bellevue on Seattle's Eastside

US - WA - Bellevue

Front Office

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Summary

Hyatt Regency Bellevue on Seattle's Eastside is excited to recruit for our newest Front Office Lead/Control Clerk, supporting our Front Office team!

As a Great Place to Work in the U.S. for thirteen years running, it's an award-winning culture where you can bring your whole self to work every day, coupled with benefits that empower you to defy expectations and seek excellence.

Control Clerks are primarily responsible for room inventory to maximize selling opportunities at the Front Office. This includes assigning room blocks for groups and guest preferences. Front Office Agents rely on the Control Clerks ability to manage the inventory and analyze reports. This role has a direct impact on guest fulfillment with room accommodations. Control Clerks must also assist in the guest registration process and communication of hotel services and promotions. This position leads other associates by coaching, giving direction and may include training. Front Office Control Clerk is the perfect opportunity for a seasoned Front Office Agent ready to take the next step in their career!

The hourly rate offered for this position is $27.50/hour.

Front Office Hosts & Leads are eligible to earn additional compensation through upsells, World of Hyatt enrollments, and other incentives.

As a colleague, we have you covered with amazing benefits and perks!

• Medical, after 30 days of employment
• Vision Insurance
• 401(k) & Retirement Savings Plan (RSP)
• Basic Life Insurance
• Short Term Disability Insurance
• New Child Leave & Adoption Assistance
• Paid Time Off:
  • Full-Time Colleagues:
    • 11 days (88 hours) earned for having 0 - 3 years of service
    • 16 days (128 hours) earned for having 4 - 8 years of service
    • 21 days (168 hours) earned for having 9+ years of service
  • (6) Paid Holidays per year
  • (6) Sick Days (earned based on hours worked)
  • Compassionate Leave
  • Jury Duty Leave
• Employee Assistance Program
• Free Uniforms and Cleaning of your Uniform
• Free parking
• Discounted Rooms at any participating Hyatt location starting on your first day of employment
• Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service*
• Tuition Reimbursement*

*Eligibility requirements may apply

When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,500 properties worldwide.

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Experience and thorough understanding of Front Office Operations
• Open and flexible availability to include mornings, afternoons, evenings, weekends, and holidays

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or caste.

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