Front Office Control Clerk

Hyatt Hotels Corporation; Northern, New York (KY, NY); Hybrid; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical / Dental / Vision Insurance

401k

Paid vacation, sick days, holidays

Paid Family Bonding Time

Adoption Assistance

Free room nights after 90 days

Free meal during the workday

Employee stock purchase plan

Retail discounts

Growth potential

Job summary

The Grand Hyatt Washington in downtown Washington, D.C. is seeking a Front Office Control Clerk to manage room inventory and maximize selling opportunities while assisting with guest registrations and promoting hotel services.

This role supports advancement from Front Office to management, with shifts 7:00am–11:30pm across all days, including weekends. Excellent benefits are provided.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Experience and thorough understanding of hotel Front Office operations preferred.
• Availability to work any day of the week during mornings, afternoons, or evenings.

Responsibilities

• Manage room inventory to maximize selling opportunities at the front desk.
• Assign room blocks for groups and guest preferences.
• Assist in guest registration and communicate hotel services and promotions.
• Support in career progression from Front Office to management.

Skills

Guest service oriented

Verbal communication

Written communication

Front Office operations

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

Join us for this incredible opportunity at the Grand Hyatt Washington hotel located in downtown Washington, D.C.Not only will you be part of a great team, you will also be part of a company that is one of Fortune's 100 Best Companies to Work For, for several years running!

Control Clerks are primarily responsible for room inventory to maximize selling opportunities at the front desk. This includes assigning room blocks for groups and guest preferences. Front Office Agents rely on the Control Clerk's ability to manage the inventory and analyze reports. This role has a direct impact on guest fulfillment with room accommodations. Control Clerks must also assist in the guest registration process and communication of hotel services and promotions. The Front Office Control Clerk is the perfect opportunity for a seasoned Front Office Agent looking to advance their career into management. We are looking for someone with the flexibility to work any time between 7:00am - 11:30pm, any day of the week including weekends and holidays.

The hourly rate for this position is $22.50, increasing to $23.00 after six months.

Benefits available with this position include:

• Medical / Dental / Vision Insurance
• 401k
• Retirement Savings Plan (RSP)
• Basic Life Insurance
• Paid vacation, sick days, new child leave, and holidays
• Paid Family Bonding Time and Adoption Assistance

Additional perks include:

• Free room nights after 90 days, discounted and friends & family room rates immediately
• Free meal during the workday
• Employee Stock Purchase Plan
• Discounts at various retailers
• Growth potential locally and throughout the country

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Experience and thorough understanding of hotel Front Office operations preferred
• Availability to work any day of the week during mornings, afternoons, or evenings

The Standard, Mexico City | Mexico City , DIF , MX

The Standard, Mexico City | Mexico City , DIF , MX

The Standard, Mexico City | Mexico City , DIF , MX

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