Front Office Control Clerk

Hyatt Corporation; Washington (District of Columbia); On-site; USD 31,000 - 32,000; Full time

Benefits offered by this job

Medical / Dental / Vision Insurance

401k

Retirement Savings Plan (RSP)

Basic Life Insurance

Paid vacation, sick days, new child  &

Holidays

Paid Family Bonding Time and Adoption

Free room nights after 90 days

Free meal during the workday

Employee Stock Purchase Plan

Discounts at retailers

Growth potential locally and country

Job summary

Hyatt Hotels Corporation in Washington, DC is seeking a Front Office Control Clerk to optimize room inventory and support guest registration. You will coordinate room blocks, communicate services, and assist in promotions to enhance guest fulfillment.

The role offers a flexible schedule between 7:00am and 11:30pm, including weekends and holidays. The position pays an hourly rate with progression, and comes with benefits such as medical/dental/vision, retirement plans, paid time off, and employee

Qualifications

• Inventory control to maximize room sales at the front desk.
• Assist in guest registration and communicate hotel services.
• Strong verbal and written communication skills.
• Availability to work any day between 7:00am and 11:30pm.

Responsibilities

• Manage room inventory to maximize selling opportunities.
• Support front desk operations and guest registration.
• Analyze reports to optimize inventory and promotions.
• Provide guest services and communicate offers.

Skills

Room inventory

Front Office operations

Verbal communication

Written communication

Guest service

Job description

Close Inclusive Collection Job Postings Notification

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

Join us for this incredible opportunity at the Grand Hyatt Washington hotel located in downtown Washington, D.C.Not only will you be part of a great team, you will also be part of a company that is one of Fortune's 100 Best Companies to Work For, for several years running!

Control Clerks are primarily responsible for room inventory to maximize selling opportunities at the front desk. This includes assigning room blocks for groups and guest preferences. Front Office Agents rely on the Control Clerk's ability to manage the inventory and analyze reports. This role has a direct impact on guest fulfillment with room accommodations. Control Clerks must also assist in the guest registration process and communication of hotel services and promotions. The Front Office Control Clerk is the perfect opportunity for a seasoned Front Office Agent looking to advance their career into management. We are looking for someone with the flexibility to work any time between 7:00am - 11:30pm, any day of the week including weekends and holidays.

The hourly rate for this position is $22.50, increasing to $23.00 after six months.

Benefits available with this position include:

• Medical / Dental / Vision Insurance
• 401k
• Retirement Savings Plan (RSP)
• Basic Life Insurance
• Paid vacation, sick days, new child leave, and holidays
• Paid Family Bonding Time and Adoption Assistance

Additional perks include:

• Free room nights after 90 days, discounted and friends & family room rates immediately
• Free meal during the workday
• Employee Stock Purchase Plan
• Discounts at various retailers
• Growth potential locally and throughout the country

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Experience and thorough understanding of hotel Front Office operations preferred
• Availability to work any day of the week during mornings, afternoons, or evenings

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