Front-Office Associate - Customer Care & Insurance Sales

Ericstrobel; Prescott Valley (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ericstrobel in Prescott Valley is seeking a customer-focused front-office associate to manage customer interactions and support administrative tasks. Responsibilities include greeting customers, managing appointments, and identifying insurance opportunities.

The ideal candidate will have previous customer service experience, excellent communication skills, and the ability to engage in sales conversations. Bilingual in Spanish is preferred.

Qualifications

• Previous experience as a receptionist or in customer service.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.

Responsibilities

• Greet customers warmly and manage appointment scheduling.
• Assist with incoming inquiries and maintain customer records.
• Engage in sales conversations to identify insurance options.

Skills

Customer service

Communication skills

Organizational skills

Sales engagement

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Ericstrobel in Prescott Valley is seeking a customer-focused front-office associate to manage customer interactions and support administrative tasks. Responsibilities include greeting customers, managing appointments, and identifying insurance opportunities.

The ideal candidate will have previous customer service experience, excellent communication skills, and the ability to engage in sales conversations. Bilingual in Spanish is preferred.