Customer Service Pro: Flexible Hours & Growth in Insurance

Ericstrobel; Prescott Valley (AZ); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

An insurance agency in Prescott Valley is seeking a Customer Service Representative to enhance customer experiences and assist with policy inquiries. The ideal candidate should possess excellent communication and interpersonal skills, attention to detail, and a customer-centric attitude. Responsibilities include answering inquiries, processing claims, and maintaining records. Compensation ranges from $45,000 to $55,000 annually. The agency offers a supportive work environment with opportunities for development and a flexible schedule.

Qualifications

• Previous customer service experience preferred.
• Must be detail-oriented and able to multitask.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish

Job description

An insurance agency in Prescott Valley is seeking a Customer Service Representative to enhance customer experiences and assist with policy inquiries. The ideal candidate should possess excellent communication and interpersonal skills, attention to detail, and a customer-centric attitude. Responsibilities include answering inquiries, processing claims, and maintaining records. Compensation ranges from $45,000 to $55,000 annually. The agency offers a supportive work environment with opportunities for development and a flexible schedule.