Front Office Associate

Gilder Search Group; Park Ridge (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a friendly and organized Front Office Coordinator to enhance patient experiences. This role is crucial for ensuring smooth operations at the front desk, where you'll assist with scheduling, patient communication, and administrative tasks. If you are Polish-speaking and have a passion for delivering exceptional customer service in a supportive team environment, this opportunity is perfect for you. Join a practice that prioritizes patient care and positive outcomes, making a real difference in the lives of those you serve.

Benefits

Health Insurance

PTO

Paid Holidays

CE credit reimbursement

Training on-site

Qualifications

• 2+ years of front office experience required.
• Strong organizational and multitasking skills are essential.

Responsibilities

• Greet and welcome patients into the practice.
• Schedule and confirm patient appointments efficiently.
• Maintain a clean and organized front office area.

Skills

Customer Service

Organizational Skills

Multitasking

Polish Speaking

Communication Skills

Job description

Arch Dental (Chicago Oral Surgery & Implant Center) - Park Ridge, IL, United States

Chicago Oral Surgery & Implant Center is seeking a friendly and organized Polish-speaking Front Office Coordinator to join their team. This role is essential in ensuring a smooth and welcoming experience for patients. The ideal candidate will assist with scheduling, patient communication, and administrative tasks while providing excellent customer service. With a commitment to delivering exceptional care, the practice values a team member who can help patients feel comfortable and informed throughout their visit. If you're looking to join a supportive team that prioritizes patient care and positive outcomes, this could be a great opportunity for you!

Benefits for the Front Office Associate:

1. Health Insurance
2. PTO
3. Paid Holidays
4. CE credit reimbursement
5. Training on-site

Schedule for the Front Office Associate:

Monday - Friday: 8AM - 5PM
Saturday: 8AM - 1PM
*Team is to be at the office 30 minutes prior to start time.

Responsibilities and Requirements of the Front Office Associate:

1. At least 2 years of front office experience required
2. Polish speaking required
3. Greeting and welcoming patients into the practice
4. Ability to check in and check out patients
5. Answer incoming phone calls with the best customer service
6. Schedule patient appointments efficiently
7. Confirm upcoming appointments and manage cancellations or rescheduled appointments
8. Ensure all patient information is accurate and up to date with recent treatments and procedures
9. Assisting patients with filling out forms
10. Maintain a clean and organized front office area
11. Strong organizational and multitasking skills
12. Ability to work well with a team and possess a positive, friendly personality