Front Office Assistant Manager — Ski Resort (Bonuses & Ski Pass)

Beaver Run Resort & Conference Center; Breckenridge (CO); On-site; USD 59,000 - 62,000; Full time

Benefits offered by this job

Bonus potential based on performance

On-site parking near lifts

Employee ski pass program

Hotel & Dining discounts

Flexible time off

Health insurance

Dental insurance

Vision insurance

401k + match

Job summary

Beaver Run Resort & Conference Center in Breckenridge, CO, is seeking an Assistant Front Office Manager to ensure smooth operation of Front Desk, Shuttle, and Bell/Guest Service departments. You’ll cover Manager on Duty, resolve escalated guest issues, schedule, train, and manage performance while maintaining resort standards.

Ideal candidates have hotel/resort knowledge, a customer-first mindset, and the ability to stay positive in a busy environment.

Qualifications

• 2+ years Front Desk, Hospitality, or equivalent experience – required.
• 1+ years supervisory experience – required.
• 1+ years Customer Service/Sales experience – required.
• Experience in ski resorts/hotels – preferred.
• Experience with Springer-Miller Systems – preferred.
• Associate’s or Bachelor’s degree in Hospitality Management or related field – preferred.
• Proficiency in written and spoken English – required.

Responsibilities

• Welcome guests and provide excellent customer service throughout their stay.
• Assist with guest transactions, check-ins, and check-outs.
• Answer guest inquiries in person, over the phone, or through e-mails.
• Communicate with other departments about events, changes, or special considerations that may affect them.

Skills

Front Desk

Hospitality

Customer Service

Sales

Supervisory

English

Springer-Miller Systems

Education

Associate’s degree

Bachelor’s degree

Tools

Springer-Miller Systems

Job description

Beaver Run Resort & Conference Center in Breckenridge, CO, is seeking an Assistant Front Office Manager to ensure smooth operation of Front Desk, Shuttle, and Bell/Guest Service departments. You’ll cover Manager on Duty, resolve escalated guest issues, schedule, train, and manage performance while maintaining resort standards.

Ideal candidates have hotel/resort knowledge, a customer-first mindset, and the ability to stay positive in a busy environment.