Front Office Assistant - DHI / Zephyrhills

Florida Medical Clinic; Town of Florida (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Tuition reimbursement

Public Service Loan Forgiveness

Leadership development programs

Medical, dental and vision coverage

Retirement match

4 weeks paid parental leave

Paid time off (PTO)

Flexible leave options

Fertility benefits

Adoption assistance

Backup care for children/elders/pets

Pet insurance

Job summary

Orlando Health Digestive Health Insitute is seeking a Medical Assistant for the GI department in Orlando. This role supports ambulatory/physician office operations, including patient registration, appointment scheduling, and referrals, under supervision of practice managers.

Education and career growth are emphasized with tuition reimbursement, PSLF, leadership development programs, and a comprehensive benefits package including health, retirement match, and PTO.

Qualifications

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT.
• Two (2) years’ experience in a medical office environment.

Responsibilities

• Handle multiple tasks: answer phones, take messages, file lab reports and medical records.
• Performs word processing and spreadsheet data.
• Performs charge entry and cash handling.
• Acts as a liaison between the physician, patient and insurance companies to obtain referrals/authorizations.
• Maintains regular attendance per policies and regulatory standards.
• Maintains a clean, safe and organized office.

Skills

Typing 30 wpm

Medical terminology

Communication skills

Education

High School diploma or equivalent

Tools

Electronic health records (EHR) software

Job description

Position Summary

Orlando Health Digestive Health Insitute

Job Title: Medical Assistant

Schedule Hours: Monday - Thursday 8:00am - 5:00pm & Friday 7:00am - 12pm

Department: GI

Location: 38135 Market Square Drive ZH

Position Summary

The front office assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.

Why is Florida Medical Clinic Orlando Health your best place to work?

Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.

Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.

Financial & Retirement – Up to 5% employer match on retirement contributions.

Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.

Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Responsibilities

What You Will Do

• Adheres and assures cmpliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.


• Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.


• Performs word processing and spreadsheet data.


• Performs charge entry and cash handling.


• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.


• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.


• Maintains compliance with all Orlando Health policies and procedures.


• Participates in Quality Assurance and Quality Indicator activities as assigned.


• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies.


• Maintains a clean, safe and organized office.


• Act as a Liaison to assist office billing service as requested.

Qualifications

Qualifications

• High School graduate or equivalent.


• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.


• Knowledge of ICD & CPT.


• Two (2) years’ experience in a medical office environment.

updated: 10/09/2026