Front Office Assistant - Bilingual (spanish)

The Primary Health Network; Shenandoah (PA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health insurance immediately upon hire

8 Paid Holidays

Retirement Plan

Paid Time Off

Fitness Center Membership Reimburse

ID Shield & Legal Shield

Job summary

The Primary Health Network in Shenandoah, PA is seeking a Front Office Assistant to perform daily clerical tasks in the front office, helping maintain smooth patient flow and ensuring reimbursement procedures are followed.

Responsibilities include greeting patients, scheduling, answering phones, data entry, and supporting office operations during standard hours; evening hours availability is required occasionally.

Qualifications

• GED/High School Diploma must be obtained within the first year of employment with the Network
• Spanish speaker (preferred)
• Minimum of one (1) year professional office experience in a healthcare setting preferred

Responsibilities

• Perform daily clerical activities in the front office to maintain smooth patient flow.
• Enforce reimbursement related procedures as they apply to the front office.
• Greet patients, answer phones, schedule appointments and perform data entry as needed

Skills

Good communication

Interpersonal skills

Excellent phone skills

Flexibility

Typing skills

Computer skills

Evening hours availability

Spanish speaker

Education

GED/High School Diploma

Job description

The Primary Health Network

Job Category

Overview

Description

Position Overview

Front Office Assistant -This person is responsible for performing daily clerical activities within the front office related to maintaining smooth patient flow and enforcing reimbursement related procedures as they apply to the front office.

Compensation

Starts at $16 per hour.

Location and Hours of Position

The general office hours for this position are Mon,Wed,Thu,Fri 8:00am-4:30pm, Tuesday 10-6:30. Open position at our PHN Shenandoah Community Health Center.

Education/Experience Requirements

• GED/High School Diploma must be obtained within the first year of employment with the Network (prep courses and exam costs are reimbursable by Network)
• Spanish speaker (preferred)
• Minimum of one (1) year professional office experience in a healthcare setting preferred

Additional Job Qualifications/Skills

• Good communication and interpersonal skills
• Excellent phone skills
• Flexibility in the workplace
• Proficient typing and computer skills
• Must be available to work evening hours, as required)

Benefits - Eligible for health insurance benefits immediately upon hire

• Medical/Dental/Vision (Employee and Family plans available, eligible after 60 days)
• Employer Paid Short Term disability
• Employer Paid Life Insurance
• Retirement Plan
• Paid Time Off
• 8 Paid Holidays
• College Savings Plan
• Fitness Center Membership Reimbursement
• ID Shield & Legal Shield

Our unwavering dedication to patient-centered care is evidenced by our prestigious awards and accreditations. With the Joint Commission Accreditation, we adhere to the highest standards of safety and quality in healthcare, ensuring top-notch services that surpass industry benchmarks. Some additional achievements that exemplify our commitment to optimal health and wellness include:

• Patient Centered Medical Home Accreditation
• Age Friendly Care Health System Participant
• HRSA Community Health Quality Recognitions in COVID-19 data reporting, advancing health information technology for quality, and continued implementation of the Primary Care Medical Home care model.
• Ranked an impressive #5 in the Government & Non-Profit sector by Inspiring Workplaces of North America for 2023.

Primary Health Network is an Equal Opportunity Employer (EOE).