Front Office Assistant

Premier Physical Therapy & Sports Performance; Wilmington (DE); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading outpatient orthopedic and sports physical therapy group in Wilmington, DE, is seeking a Front Office/Medical Receptionist. The ideal candidate will ensure smooth front office operations, providing excellent customer service and managing patient interactions. Responsibilities include greeting patients, scheduling, data entry, and insurance verification. Join a team dedicated to high clinical standards and patient-centered care.

Benefits

Medical Insurance

Dental Insurance

Disability Insurance

Life Insurance

401(k) Plan

Paid Time Off

Qualifications

• Must have outstanding customer service skills.
• Requires valid driver's license.

Responsibilities

• Greet patients and answer phones.
• Schedule appointments and verify insurance benefits.
• Collect payments and perform data entry.

Skills

Customer Service

Team Player

Verbal Communication

Attention to Detail

Time Management

Organization

Tools

Word

Excel

Outlook

Job description

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Company Description
Premier Physical Therapy and Sports Performance was founded in 2007 to bring the region another level of care focused on the highest standards of clinical excellence. This focus on excellence is driving the success of the health of Premier’s patients and communities. Since its founding, Premier has expanded its model of clinical excellence with the addition of three new clinical partners: Jen Atwood, Rick Beeson, and Andrew Fortner. The team at Premier has achieved ABPTRFE accreditation for its in-house Sports Residency and Orthopedic Residency Programs. Together, the team has created an environment that supports the growth of physical therapists who prioritize high clinical standards and patient-centered care.

Premier PT is an outpatient orthopedic and sports physical therapy group treating musculoskeletal dysfunction and pain for all conditions. Our specialties include orthopedic and sports physical therapy, dry needling, vestibular interventions, splinting and hand therapy, industrial injury prevention and rehabilitation, auto accident injury recovery, post-concussion treatment, balance training, post-surgical rehabilitation, athletic training, and treatment of acute and chronic pain and injuries. We are committed to serving our communities, providing outreach Athletic Training services to nine Delaware high schools and multiple community sport organizations. We currently operate ten locations throughout Delaware!

Job Description

We are seeking a Front Office/Medical Receptionist for our Wilmington, DE clinic. The ideal candidate is outgoing, friendly, dependable, responsible, and capable of multitasking to ensure smooth front office operations.

Job Duties

• Greet Patients
• Answer Phones
• Scheduling
• Data Entry
• Verify current personal and financial information
• Verify Insurance Benefits
• Acquire patient authorizations
• Collect payments at the time of service
• Faxing, Filing, Scanning, and other duties as assigned

Qualifications

• Outstanding Customer Service Skills
• Team Player
• Excellent Verbal Communication Skills (in person and on phone)
• Proficient in Word, Excel, and Outlook
• Ability to accurately enter data into EMR system
• Attention to Detail
• Time Management Skills
• Well Organized
• Valid Driver's License

Additional Information

We offer a competitive total compensation package, including hourly wages and comprehensive benefits such as medical, dental, disability, life insurance, and a 401(k) plan, along with other benefits like Paid Time Off.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Physical, Occupational, and Speech Therapists