Front Office Assistant

HighFive Healthcare; Tupelo (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life Insurance

Long-Term and Short-Term Disability

Paid Time Off (PTO)

401(k) with Company Match

Job summary

North Mississippi Oral and Maxillofacial Surgery Associates in Tupelo is seeking a highly motivated Front Office Assistant to join our busy practice and deliver compassionate, professional service to patients and families.

The ideal candidate will have dental or oral surgery exposure, be comfortable in a fast-paced environment, manage insurance benefits, pre-pays, payments, scheduling, and a multi-line phone system while helping keep charts and daily schedules organized.

Qualifications

• Experience in a dental or oral surgery practice.
• High school diploma or equivalent.
• 1+ years of customer focused experience.
• 1+ years of receptionist experience is highly desired.

Responsibilities

• Verify insurance benefits and determine pre-pays for surgeries and consultations.
• Use EMR systems with accuracy and attention to detail.
• Manage patient financials, including collecting payments and discussing treatment plans.
• Answer and manage a busy multi-line phone system.
• File insurance claims and ensure proper documentation for timely processing.
• Schedule procedures and clinical visits; greet patients at arrival.
• Prepare patient charts and daily schedules; stay organized in a fast-paced environment.

Skills

Insurance verification

EMR systems

Patient financials

Phone system management

Insurance claims

Scheduling appointments

Customer service

Education

High school diploma or equivalent

Tools

EMR software

Job description

Description
North Mississippi Oral and Maxillofacial Surgery Associates in Tupelo is seeking a highly motivated and organized Front Office Assistant to join our team and help us deliver exceptional care to our patients.

Description
North Mississippi Oral and Maxillofacial Surgery Associates in Tupelo is seeking a highly motivated and organized Front Office Assistant to join our team and help us deliver exceptional care to our patients.
The ideal candidate will have experience in an oral surgery or dental practice, thrive in a fast-paced environment, and provide compassionate, professional service to our patients and their families.
Duties And Responsibilities

• Experienced in verifying insurance benefits and determining pre-pays for surgeries and consultations.
• Skilled in using EMR systems with strong attention to accuracy and detail.
• Knowledgeable in patient financials, including collecting payments and discussing treatment plans.
• Proficient in answering and managing a busy multi-line phone system.
• Experienced in filing insurance claims and ensuring proper documentation for timely processing.
• Scheduling procedures for clinical visits
• Greeting patients with a smile as they arrive for their appointment
• Answering calls promptly
• Schedule/Reschedule patient visits
• Prepare patient charts & daily schedules
• Enjoy interacting with patients and working in a team environment
• The ability to stay organized while working in a fast-paced environment
• Collect payments
• Focused on details
• Perform general office duties
  

Requirements

• Dental or Oral Surgery Experience required.
• High school diploma or equivalent
• 1+ years of customer focused experience
• 1+ years of receptionist experience is highly desired

Benefits Offered

• Medical, Dental, and Vision Insurance
• Life Insurance
• Long-Term and Short-Term Disability Insurance
• Paid Time Off (PTO)
• 401(k) with Company Match