Front Office Assistant

Drdenniswells; Eagle Mountain (UT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid Holidays and Paid Time Off (PTO)

401(k) Retirement Plan

Health and Vision Insurance

Employer-Paid Dental Insurance

Life Insurance

Career Growth Opportunities

Job summary

Drdenniswells is seeking a dedicated dental front office associate in Eagle Mountain, Utah. This role is crucial for providing exceptional patient care and ensuring smooth office operations.

The ideal candidate will have 1-2 years of dental office experience and familiarity with Open Dental software. Responsibilities include schedule management, insurance verification, and assisting patients with their treatment plans. The practice offers competitive benefits including paid holidays, health insurance, and 401(k) plans.

Qualifications

• 1-2 years of dental office experience required.
• Prior experience with Open Dental highly preferred.

Responsibilities

• Build and maintain productive schedules for doctors and hygienists.
• Verify insurance coverage and fee schedules.
• Complete pre-authorizations and referrals as appropriate.
• Coordinate financial agreements and consent forms.
• Assist patients with understanding their treatment plan.
• Maintain patient records with adherence to HIPAA.
• Ensure efficient office operations.

Skills

Dental office experience

Open Dental software

Job description

At Pony Express Dental, we believe great dentistry starts with a great team. Since 2017, we’ve been providing world-class, high-tech, and high-quality dental care to Eagle Mountain and the surrounding communities. As one of Utah’s most modern practices, we’re committed to delivering exceptional service in an environment that values comfort, efficiency, and innovation.

Our team offers a wide range of services—including cleanings, fillings, implants, wisdom tooth removal, and IV sedation—creating opportunities to work with advanced technology while delivering the highest level of care. Every day, we focus on making dental visits comfortable, on-time, and positive for our patients, and that commitment begins with the people who make up our team.

Work Schedule

• Monday 8 AM - 5 PM
• Tuesday 7 AM - 4 PM
• Wednesday 7 AM - 6 PM
• Thursday 8 AM - 5 PM

Job Description

Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care.

Qualifications

• Dental office experienced 1 -2 years required
• Prior experience with Open Dental highly preferred

Key Responsibilities

• Build and maintain productive schedules for our doctors and hygienists
• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
• Assist patients with understanding their treatment plan and increase dental case acceptance
• Maintain patient records with strong attention to detail and adherence to HIPAA Privacy Practices
• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary

Benefits

• Paid Holidays and Paid Time Off (PTO)
• 401(k) Retirement Plan
• Health and Vision Insurance
• Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program
• Supplemental Coverage (Disability, Critical Illness, Accident)
• Paid Scrub Allowance
• Career Growth and Development Opportunities

Additional Information

Gen4 Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Working Environment & Physical Requirements

This is a clinical working environment where potential exposure to hazardous waste and blood-borne pathogens is possible. Requires prolonged periods of standing, leaning, and bending. Must be able to lift 15 pounds at times.