Front Office Assistant

HOA Talent; Houston (TX); In loco; USD 36.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision

401K with company match

Paid time off

Holiday calendar

Descrizione del lavoro

HOA Talent in Houston, TX is seeking a Front Desk Associate to greet visitors and manage a busy front office. You will answer multi-line calls, route inquiries to the proper staff, and perform light administrative tasks under the Office Manager.

The ideal candidate is bilingual in English and Spanish with at least 1 year of front desk experience and professional business casual attire. Responsibilities include maintaining the front desk, handling mail and packages, and supporting office

Competenze

• Bilingual English/Spanish required for daily interactions with residents and staff.
• Minimum 1 year of experience in a busy front desk/front office setting.
• Excellent communication, organizational, multitasking, and interpersonal skills.
• Punctuality and regular attendance are essential.
• Professional demeanor in business casual attire.

Mansioni

• Answer busy, multiline phone system and general inquiries, directing to appropriate staff and taking messages.
• Assist Office Manager with office tasks and support Managers/Team Members as needed.
• Maintain front desk and lobby cleanliness and supplies.
• Distribute mail and packages; monitor and relay notices.
• Manage and distribute pool/gate access cards for residents.

Conoscenze

Bilingual English/Spanish

Customer service

Communication

Organizational skills

Multitasking

Interpersonal skills

Self-motivation

Initiative

Calm under pressure

Strumenti

RingCentral

Microsoft Office

Adobe

CINC System

Descrizione del lavoro

• Bilingual English/Spanish, both spoken and written fluency, required.

• Minimum 1 year experience in a busy front desk/front office setting and exceptional

customer service experience required. Position reports directly to the Office Manager.

Punctuality, regular attendance required. Office hours: M-Th: 8:45AM - 5:00PM, F: 8:45AM - 12PM.

• Presents a friendly, outgoing, and professional demeanor as the face of our organization, making a great first impression to callers, visitors, and team members.

Business Casual attire required.

• Excellent communication, organizational, multi-tasking, and interpersonal skills are

essential as well as proficiency in Microsoft Office - Word, Excel, Adobe, and other

software platforms as needed. Ability to remain calm and professional under pressure.

Takes ownership of role, self-motivated, and exhibits initiative to assist Office Manager

and other Managers/Team Members when needed.

• Answer busy, multiline phone system and general customer inquiries, and directing to

appropriate staff member when needed, and ability to take and relay phone messages.

Ring Central or similar VOIP system preferred.

• Experience in CINC System or other similar accounting/community maintenance system,

preferred but not required.

• Experience in monitoring multiple email accounts and composing business emails and
• memos.
• Sort and distribute daily mail, record and distribute incoming packages.
• Maintains cleanliness of front desk and lobby, including maintaining front desk office
• supplies.
• Assist Office Manager with tasks such as office printer maintenance, maintaining and
• distributing office lists, breakroom supply ordering, maintenance requests, distribution of
• pool / gate access cards for community residents.

• Full-time position with benefits, including Medical, Dental, Vision, after 60th day of employment, with available voluntary Life, STD, LTD, and ADD after 90-days employment.
• Eligible to participate in 401K with 4% company Safe Harbor Match, and immediate vesting, no waiting period.
• Also includes generous PTO, as well as generous paid holiday calendar.