Front Office Assistant

HighFive Healthcare; Hoover (AL); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Long and Short-Term Disability

Paid time off

401(k)

Job summary

Cornerstone Endodontics is seeking a skilled Front Office Assistant with dental or medical experience to join our team and help deliver exceptional patient care. Our philosophy centers on putting patients first and supporting a smooth, welcoming visit.

Responsibilities include greeting patients, answering calls, handling clerical tasks, scheduling procedures, entering insurance data, verifying coverage, calculating patient responsibilities, and assisting treatment rooms to ensure comfort and

Qualifications

• 1+ year of dental office experience.
• 1+ year of medical billing/insurance experience.
• 1+ year of customer-focused experience.
• Excellent verbal and written communication.
• Proficient with computers and practice management software.
• Organized and detail-oriented in fast-paced settings.
• High school diploma or equivalent.

Responsibilities

• Greet patients on arrival.
• Answer phone calls promptly.
• Perform office administrative tasks.
• Schedule procedures for clinical visits.
• Enter insurance information in practice management software.
• Verify insurance coverage for patients and referrals.
• Calculate patient financial responsibilities based on insurance coverage.
• Greet and accompany patients during treatment to ensure comfort.
• Sterilize, prepare rooms, and maintain instruments per procedures.
• Enter and complete patient chart notes and documentation.

Skills

Verbal communication

Written communication

Customer service

Organization

Attention to detail

Computer literacy

Multitasking

Education

High school diploma or equivalent

Job description

Cornerstone Endodontics is seeking a skilled and committed Front Office Assistant with Dental or Medical experience to join our team and assist us in delivering exceptional care to our patients. Our core belief is putting the patient’s needs first, and it underlies every aspect of our practice.

Responsibilities

• Greet patients as they arrive for their appointment.
• Answer phone calls promptly.
• Perform office administrative tasks.
• Schedule procedures for clinical visits.
• Enter patient’s insurance information in practice management software.
• Verify insurance coverage for new and existing patients and referrals.
• Calculate patient financial responsibilities based on insurance coverage.
• Greet and accompany patients for treatment to ensure their comfort.
• Sterilize, maintain, and organize instruments and prepare treatment rooms for patients by following prescribed procedures and protocols.
• Enter and complete patient chart notes and documentation.

Requirements

• 1 or more years of Dental experience preferred.
• 1 or more years of medical billing and insurance experience preferred.
• 1 or more years of customer focused experience.
• Excellent verbal and written communication skills.
• Experience using computers for a variety of tasks.
• The ability to stay organized and detail oriented while working in a fast-paced environment.
• High school diploma or equivalent.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Long and Short-Term Disability
• Paid time off
• 401(k)