Front Office Assistant

HighFive Healthcare; Birmingham (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Long and Short-Term Disability

Paid time off

401(k)

Job summary

Cornerstone Endodontics in Birmingham is seeking a Front Office Assistant with dental or medical experience to join our team and deliver exceptional care to patients. You will greet patients, answer calls, schedule procedures, and enter insurance information in the practice management system.

The role requires excellent verbal and written communication, strong computer skills, and careful attention to detail in a fast-paced clinic.

Qualifications

• 1+ years of dental experience preferred.
• 1+ years of medical billing and insurance experience preferred.
• 1+ years of customer-focused experience.
• Excellent verbal and written communication skills.
• Experience using computers for a variety of tasks.
• Ability to stay organized and detail oriented in a fast-paced environment.
• High school diploma or equivalent.

Responsibilities

• Greet patients as they arrive for their appointment.
• Answer phone calls promptly.
• Perform office administrative tasks.
• Schedule procedures for clinical visits.
• Enter patient’s insurance information in practice management software.
• Verify insurance coverage for new and existing patients and referrals.
• Calculate patient financial responsibilities based on insurance coverage.
• Greet and accompany patients for treatment to ensure their comfort.
• Sterilize, maintain, and organize instruments and prepare treatment rooms for patients by following prescribed procedures and protocols.
• Enter and complete patient chart notes and documentation.

Skills

Verbal communication

Written communication

Computer skills

Organization

Attention to detail

Education

High school diploma or equivalent

Tools

Practice management software

Job description

Description

Cornerstone Endodontics is seeking a skilled and committed Front Office Assistant with Dental or Medical experience to join our team and assist us in delivering exceptional care to our patients. Our core belief is putting the patient’s needs first, and it underlies every aspect of our practice.

Responsibilities

• Greet patients as they arrive for their appointment.
• Answer phone calls promptly.
• Perform office administrative tasks.
• Schedule procedures for clinical visits.
• Enter patient’s insurance information in practice management software.
• Verify insurance coverage for new and existing patients and referrals.
• Calculate patient financial responsibilities based on insurance coverage.
• Greet and accompany patients for treatment to ensure their comfort.
• Sterilize, maintain, and organize instruments and prepare treatment rooms for patients by following prescribed procedures and protocols.
• Enter and complete patient chart notes and documentation.

Requirements

• 1 or more years of Dental experience preferred.
• 1 or more years of medical billing and insurance experience preferred.
• 1 or more years of customer focused experience.
• Excellent verbal and written communication skills.
• Experience using computers for a variety of tasks.
• The ability to stay organized and detail oriented while working in a fast-paced environment.
• High school diploma or equivalent.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Long and Short-Term Disability
• Paid time off
• 401(k)