Front Office Assistant

Cornerstone-Endodontics-; Hoover (AL); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Long and Short-Term Disability

Paid time off

401(k)

Job summary

Cornerstone Endodontics is seeking a Front Office Assistant to join our team in Hoover, AL. This role supports patient intake, scheduling, and insurance coordination in a fast-paced dental office.

The ideal candidate has dental or medical experience, strong communication, and a detail-oriented approach to manage data, verify benefits, and ensure a smooth patient experience from check-in to checkout.

Qualifications

• 1+ year dental experience preferred.
• 1+ year medical billing/insurance experience preferred.
• 1+ year customer-focused experience.
• Excellent verbal and written communication skills.
• Experience using computers for a variety of tasks.
• Ability to stay organized in a fast-paced environment.
• High school diploma or equivalent.

Responsibilities

• Greet patients on arrival and coordinate check-in.
• Answer phone calls promptly and professionally.
• Handle office administrative tasks and scheduling.
• Enter insurance information in management software.
• Verify insurance coverage and determine patient responsibility.
• Prepare treatment rooms and assist as needed.
• Maintain patient charts and documentation.

Skills

Communication

Computer skills

Detail oriented

Organization

Customer service

Education

High school diploma or equivalent

Job description

Cornerstone Endodontics is seeking a skilled and committed Front Office Assistant with Dental or Medical experience to join our team and assist us in delivering exceptional care to our patients. Our core belief is putting the patient’s needs first, and it underlies every aspect of our practice.

Responsibilities

• Greet patients as they arrive for their appointment.
• Answer phone calls promptly.
• Perform office administrative tasks.
• Schedule procedures for clinical visits.
• Enter patient’s insurance information in practice management software.
• Verify insurance coverage for new and existing patients and referrals.
• Calculate patient financial responsibilities based on insurance coverage.
• Greet and accompany patients for treatment to ensure their comfort.
• Sterilize, maintain, and organize instruments and prepare treatment rooms for patients by following prescribed procedures and protocols.
• Enter and complete patient chart notes and documentation.

Requirements

• 1 or more years of Dental experience preferred.
• 1 or more years of medical billing and insurance experience preferred.
• 1 or more years of customer focused experience.
• Excellent verbal and written communication skills.
• Experience using computers for a variety of tasks.
• The ability to stay organized and detail oriented while working in a fast-paced environment.
• High school diploma or equivalent.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Long and Short-Term Disability
• Paid time off
• 401(k)