Front Office Assistant

Claratel Behavioral Health; Decatur (GA); Híbrido; USD 19 000 - 25 000; Tempo integral

Resumo da oferta

Claratel Behavioral Health is seeking a Front Office Assistant at our Winn Way Office, 445 Winn Way, Decatur, GA 30030. The role supports daily program functions with strong customer service and administrative duties in a medical setting.

Responsibilities include greeting clients, admitting them to the facility, handling insurance verification, scheduling, and ensuring HIPAA compliance. Prior EMR experience and excellent communication are essential.

Qualificações

• High School Diploma or equivalent.
• Professional front office etiquette.
• Pleasant demeanor.
• Ability to multi-task.
• Excellent communication Skills.
• Organization skills.
• Data entry skills.
• Minimum of two years of front desk experience in a medical office or hospital setting.
• Previous experience with Electronic Medical Records.
• Proficiency in computer program applications and basic office equipment.
• Strong data entry skills with the ability to type a minimum of 45 wpm.

Responsabilidades

• Greeting clients and guests upon arrival.
• Facilitating the process of admitting clients to the facility.
• Insurance Verification.
• Scheduling.
• Appointment Reconciliation.
• Verifies Authorizations and Treatment Plans.
• Bed Management and Census Verification.
• Answering multi-line phones and responding to requests immediately.
• Protecting patients’ rights through strong adherence of HIPPA regulations.
• Excellence in communication skills, both verbal and written.

Conhecimentos

Excellent communication

Multi-tasking

Organization skills

Data entry

45 wpm typing

Pleasant demeanor

Front office etiquette

Strong verbal/written communication

Formação académica

High School Diploma or equivalent

Medical Administrative Assistant program

Ferramentas

Avatar EMR

Descrição da oferta de emprego

Claratel Behavioral Health has an exciting opportunity for a Front Office Assistant at our Winn Way Office 445 Winn Way Decatur, GA 30030. The Front Office Assistant serves as the first level of contact for the client experience ensuring exceptional customer service delivery.

HOURS:
Mon- Fri 8:00am- 5:00pm

Under general supervision, the Front Office Assistant will perform a variety of general clerical duties in support of the daily functions of the program including, but not limited to:

DUTIES AND RESPONSIBILITIES:

• Greeting clients and guests upon arrival
• Facilitating the process of admitting clients to the facility
• Insurance Verification
• Scheduling
• Appointment Reconciliation
• Verifies Authorizations and Treatment Plans
• Bed Management and Census Verification
• Answering multi-line phones and responding to requests immediately
• Protecting patients’ rights through strong adherence of HIPPA regulations
• Excellence in communication skills, both verbal and written

MNIMUM REQUIREMENTS:

• High School Diploma or equivalent
• Professional front office etiquette
• Pleasant demeanor
• Ability to multi-task
• Excellent communication Skills
• Organization skills
• Data entry skills
• Minimum of two years of front desk experience in a medical office or hospital setting
• Previous experience with Electronic Medical Records
• Proficiency in computer program applications and basic office equipment
• Strong data entry skills with the ability to type a minimum of 45 wpm

PREFERRED QUALIFICATIONS:

• Prior experience working in a mental health environment
• Completion of a Medical Administrative Assistant program
• Experience with AVATAR electronic medical record software

Pre-employment drug screening may be required. Selected applicant will be subject of an FBI Criminal History Record Check, and the applicant has the right to challenge the contents of their Criminal History Record Information, should they choose to do so.This employer participates in E-Verify.

Claratel Behavioral Health is an equal opportunity employer regarding disability under VEVRRA and ADA