Front Office Assistant

Atrium Health; Cartersville (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Atrium Health is seeking a Front Office Assistant to manage clerical tasks for a medical practice. Responsibilities include telephone duties, scheduling, filing, and other office support. Candidates should have a high school diploma, relevant experience, and familiarity with medical terminology.

The role requires accurate typing, strong communication, and a customer-service mindset. Prior exposure to medical office systems and coding is a plus.

Qualifications

• High school diploma or GED is required.
• Post-secondary 2-year medical office assistant course preferred.
• Prior front desk experience in a medical office.
• Knowledge of ICD-9/CPT coding is required.
• Accurate typing and filing skills required.
• Experience with medical office information systems and electronic billing preferred.
• Strong verbal and written communication and commitment to customer service.

Responsibilities

• Handle all clerical functions for the medical practice.
• Cover telephone duties and answer inquiries.
• Schedule appointments and manage calendars.
• File, copy, and maintain patient records.

Skills

Medical terminology

Typing

Filing

Communication skills

Customer service

Education

High school diploma or GED

Medical office assistant post-secondary course (2-year)

Tools

Medical office information systems

Electronic billing

Job description

The Front Office Assistant is responsible for all clerical functions relative to the business aspect of the medical practice. These duties include, but are not limited to, telephone responsibilities, scheduling, filing, copying, etc.

Qualifications

• Education
• High school diploma or GED from an accredited institute required
• Two year course for medical office assistant at the post‑secondary level preferred
• Experience
• Prior experience with front desk responsibilities in a medical office setting
• Knowledge of medical terminology and ICD-9/CPT coding is required
• Accurate typing and filing skills required
• Experience in the use of medical office information systems, electronic billing, and other automated functions preferred
• Candidate must possess strong verbal and written communication skills, have a commitment to customer service, and communicate effectively with all applicable customers and age groups