Administrative Assistant*

Judy Madrigal; Town of Saratoga (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

Judy Madrigal is seeking an Administrative Assistant/Front Office Coordinator in Saratoga, NY. The role focuses on managing the reception area, directing calls, and maintaining accurate patient information while delivering warm, professional service.

Responsibilities include greeting patients, answering calls, processing check-ins/outs, data entry, and coordinating scheduling and lab-related tasks. Candidates should have strong communication, multitasking ability, and a friendly, energetic

Qualifications

• Excellent written and verbal communication.
• Ability to multi-task and prioritize in a dynamic front-office environment.
• Strong customer service and computer skills.

Responsibilities

• Greeting patients and visitors in a prompt, courteous, and helpful manner
• Answering telephones, taking messages, and directing calls to appropriate areas
• Checking patients in and out; verifying and updating necessary information in medical records
• Data entry, managing mail, and scanning
• Filing charts, coordinating lab work, physician’s report, and pre-authorizations
• Maintaining appointment schedule by following office-scheduling policies
• Maintaining a neat and orderly work area and lobby

Skills

Written communication

Verbal communication

Multitasking

Customer service

Job description

Administrative Assistants/Front Office Coordinators are responsible for managing the reception area and directing calls to appropriate persons. Applicants should have excellent written and verbal communication skills, be able to multi-task, and be detail-oriented. Working in the front office means constant interactions and interruptions, so applicants must demonstrate the ability to prioritize changing situations in a calm and professional manner. This is a great opportunity for professionals with excellent customer service and computer skills. We want you if you are a warm and energetic person who will make our patients feel welcome.

Responsibilities

Job responsibilities include, but are not limited to, the following:

• Greeting patients and visitors in a prompt, courteous, and helpful manner
• Answering telephones, taking messages, and directing calls to appropriate areas
• Checking patients in and out; verifying and updating necessary information in medical records
• Data entry, managing mail, and scanning
• Filing charts, coordinating lab work, physician’s report, and pre-authorizations
• Maintaining appointment schedule by following office-scheduling policies
• Maintaining a neat and orderly work area and lobby

Experience

• One year work experience in a medical front office preferred
• Knowledge of medical terminology is a plus