Front Office Agent - Part Time

Hyatt Hotels Corporation; Hawaii; On-site; USD 29,000 - 42,000; Part time

Job summary

Hyatt Hotels Corporation seeks a Front Office Agent for a part-time role at the Hāna-Maui Resort in Hawaii. The agent greets guests, handles check-in, and communicates hotel services and promotions, delivering a welcoming guest experience.

Responsibilities include processing payments, answering inquiries, and performing tasks with autonomy. The role requires independent work, strong communication, and flexibility to cover evenings, weekends, and holidays, in a hospitality-driven environment.

Qualifications

• Ability to work independently in a fast-paced environment.
• Strong customer service orientation and guest interaction skills.
• Refined verbal and written communication abilities.
• Full availability including evenings, weekends, and holidays.

Responsibilities

• Handle guest check-in and registration with courtesy and aloha.
• Communicate hotel services and promotions to guests.
• Process payments and respond to guest inquiries.
• Complete tasks with autonomy and meet goals without constant supervision.

Skills

Independent work

Customer service

Verbal communication

Written communication

Flexibility

Job description

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. Join us for this incredible opportunity to be part of our team as a Front Office Agent at the H ā na-Maui Resort .

The hourly rate for the Part-time front office agent is $25.75

The Front Office Agent enhances the check-in experience by displaying courtesy and Aloha to all guests through positive interactions and attitude. The Front Office Agent is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment, responding to guest inquiries, and any additional assigned tasks deemed necessary by management. The front office agent is able to work independently, having autonomy, discipline and problem-solving skills to complete tasks and meet goals without constant supervision. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."

Qualifications

• Needs to be able to work independently.


• A true desire to satisfy the needs of others in a fast-paced environment.


• Refined verbal and written communication skills


• Must be able to provide full availability including evenings, weekends and holidays.

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