Front Office Agent (FT)

Hyatt Regency; California; On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Face of Hyatt

Job summary

Hyatt Regency Orange County is seeking a Front Office Associate to handle guest registration, promote hotel services, and respond to inquiries. You will be the face of Hyatt, delivering friendly, efficient service in a fast-paced hotel environment.

The role involves processing payments, communicating promotions, and contributing to a memorable guest experience. Prior hotel front desk experience is valued.

Qualifications

• Desire to satisfy needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods.

Responsibilities

• Handle guest registration and communicate hotel services and promotions.
• Process payments and respond to guest inquiries.
• Be the face of Hyatt as a Front Office Associate.

Skills

Customer focus

Communication

Adaptability

Job description

Organization- Hyatt Regency Orange County

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Front Office Associate role

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Equality statement

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Compensation: The hourly rate is $23.75

View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Use your past hotel job experience to make a difference at Hyatt.