Front Office Agent- FT

Hyatt Hotels Corporation; Carmel-by-the-Sea (CA); On-site; USD 29,000 - 31,000; Full time

Job summary

Hyatt Hotels Corporation seeks a Front Office Associate in California to welcome guests, manage registration, and communicate hotel services across Hyatt properties. The role focuses on delivering an outstanding guest experience with a warm, professional presence.

Responsibilities include handling payments, answering guest inquiries, and representing Hyatt during peak times. Weekend and holiday availability is required to ensure smooth front desk operations.

Qualifications

• Desire to satisfy guests in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Must be able to work weekends & holidays.

Responsibilities

• Front Office associates handle guest registration and communicate hotel services and promotions.
• Be the face of Hyatt and deliver attentive guest service.
• Process payments and respond to guest inquiries.

Skills

Guest service

Verbal communication

Stand for long hours

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

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Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
• Wage range of $21 to $22.50 per hour
• Must be able to work weekends & holidays

Use your past hotel job experience to make a difference at Hyatt.

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