Front Office Agent

Hyatt Hotels Corporation; San Francisco (CA); On-site; USD 65,000 - 79,000; Part time

Job summary

Hyatt Hotels Corporation in San Francisco operates the Front Office team, where team members welcome guests, handle registration, and communicate hotel services. The role emphasizes attentive customer service in a fast-paced environment at Hotel Kabuki.

The position is hourly, with responsibilities including guest inquiries, payment processing, and promoting hotel offerings. The ideal candidate is personable, composed, and able to stand for long periods throughout shifts.

Qualifications

• Customer service oriented and able to assist guests in a fast-paced environment.
• Clear verbal and written communication with guests and team members.
• Ability to stand for extended periods during shifts.

Responsibilities

• Greet guests, check-in and register them, and convey hotel services and promotions.
• Maintain smooth front desk operations and respond to guest inquiries promptly.
• Process payments and assist with concierge requests as needed.

Skills

Customer service

Communication skills

Physical stamina

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Hotel Kabuki is a stylish boutique hotel in San Francisco’s Japantown, blending modern Asian and Western design with upscale amenities and a vibrant neighborhood vibe. Nestled near the Fillmore District and Pacific Heights, Hotel Kabuki offers a serene yet central location ideal for exploring iconic San Francisco landmarks like Union Square and the Golden Gate Bridge. The hotel features elegant rooms and suites, many with balconies and panoramic city or garden views. The interiors reflect a chic fusion of East and West, with a lofted-beam lobby that exudes a lounge-like atmosphere. Additional amenities include a modern fitness center, meeting facilities, and pet-friendly accommodations.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

This is an hourly position with a rate of $36.06

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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