Front Office Agent-$19.50 an/hour

Hyatt; Orlando (FL); In loco; USD 19.000 - 25.000; Tempo pieno

Descrizione del lavoro

Hyatt is seeking a Front Office Associate to welcome guests, complete registration, and promote hotel services. You will be the face of Hyatt at check-in and in interactions with guests throughout their stay.

The role emphasizes strong verbal and written communication, a genuine desire to help others, and the ability to stand for long periods in a fast-paced hotel environment.

Competenze

• Experience in hospitality or front desk roles preferred.
• Strong customer service and communication skills.
• Ability to stay standing for extended periods.

Mansioni

• Handle guest check-in and registration processes.
• Communicate hotel services and promotions to guests.
• Process forms of payment and respond to guest inquiries.
• Serve as the face of Hyatt in the lobby.

Conoscenze

Customer service mindset

Verbal communication

Written communication

Stamina / standing long periods

Descrizione del lavoro

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Use your past hotel job experience to make a difference at Hyatt.

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.