Guest Experience Front Desk Agent – Fast-Paced Hospitality

Hyatt Hotels Corporation; California; On-site; USD 21,000 - 30,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Front Office Associate to welcome guests, manage the guest registration process, and communicate hotel services and promotions at our properties. This visible role offers opportunities for casual conversation, direct impact on guest experience, and duties such as processing payments and responding to inquiries.

You will be the face of Hyatt as a Front Office Associate at locations including Grand Hyatt Deer Valley (Park City, UT) and Miraval Berkshires

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.

Responsibilities

• Handle guest registration/check-in and check-out processes.
• Communicate hotel services and promotions to guests.
• Interact with guests to provide casual conversation and personalize service.
• Process payments and respond to guest inquiries as needed.
• Be the face of Hyatt as a Front Office Associate across Hyatt properties.

Skills

Customer focus

Communication skills

Standing long hours

Job description

Hyatt Hotels Corporation is seeking a Front Office Associate to welcome guests, manage the guest registration process, and communicate hotel services and promotions at our properties. This visible role offers opportunities for casual conversation, direct impact on guest experience, and duties such as processing payments and responding to inquiries.

You will be the face of Hyatt as a Front Office Associate at locations including Grand Hyatt Deer Valley (Park City, UT) and Miraval Berkshires