Front Office Agent

1 Hotels Group; San Francisco (CA); On-site; USD 39,000 - 58,000; Part time

Job summary

Starwood Hotels in San Francisco is seeking a friendly Front Office Agent for a part-time role. You will welcome guests at arrival and departure, assist during their stay, and deliver attentive service to ensure a seamless experience in a luxury setting.

The ideal candidate brings at least 1 year of guest service experience, can multitask under pressure, and may speak a secondary language. This is a 24-hour operation requiring flexibility and a customer-first attitude.

Qualifications

• Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience.

Responsibilities

• Greet and assist guests at arrival and departure and during their stay.
• Provide impeccable front desk service and respond to guest needs promptly.
• Coordinate with other hotel departments to ensure a smooth guest experience.

Skills

Guest service

Multitasking

Communication

Job description

## Front Office AgentApply: 1 Hotel San Francisco: Part time: Posted Yesterday: JR105981Grow with us...Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.The Front Offices at Starwood Hotels are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand’s best self.We’re current searching for a warm, welcoming, articulate Front Office Agent to ensure that every guest’s experience is relaxing and effortless—at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we’d love to chat. About you... Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation.**About us...**As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.$35 per hourStarwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.