Front Desk Agent $20/HR

Starwood Hotels & Resorts Worldwide, Inc.; Northern (KY); Hybrid; USD 23,000 - 32,000; Full time

Job summary

Starwood Hotels & Resorts Worldwide, Inc. is seeking a warm Front Desk Agent for the downtown property to ensure guests experience a smooth arrival and a welcoming departure.

This full-time role requires a guest-focused service mindset and the ability to handle check-in/check-out and respond to inquiries with professionalism. You should have at least 1 year of similar experience; speaking a second language is a plus.

Qualifications

• Minimum 1 year of similar front desk or guest service experience.
• Ability to speak a secondary language is a plus.
• Experience in guest or customer service, with a team-oriented approach.
• Flexible and able to meet the demands of a 24-hour operation.

Responsibilities

• Greet guests and assist with check-in and check-out processes.
• Provide impeccable guest service and respond to inquiries.
• Coordinate with team to ensure a smooth guest experience throughout the stay.

Skills

Customer service

Multi-tasking

Team player

Detail oriented

Job description

## Front Desk Agent $20/HRApply: 1 Hotel South Beach: Full time: Posted Yesterday: JR105275Grow with us...Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand’s best self. We’re current searching for a warm, welcoming, articulate Front Desk Agent to ensure that every guest’s experience is relaxing and effortless—at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we’d love to chat. About you... Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation.**About us...**As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.