Front Office Agent

Hyatt Hotels Corporation; Miami (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking enthusiastic Front Office Associates to enhance guest experiences. In this highly visible role, you will be the welcoming face of the company, ensuring guests feel valued and attended to. Your responsibilities will include managing guest registrations, processing payments, and addressing inquiries, all while creating a warm and inviting atmosphere. If you have a passion for customer service and enjoy working in a fast-paced environment, this is an excellent opportunity to grow and thrive in the hospitality industry.

Qualifications

• Genuine desire to meet the needs of others in a fast-paced environment.
• Excellent verbal and written communication skills.

Responsibilities

• Responsible for guest registration and communicating hotel services.
• Processing payments and responding to guest inquiries.

Skills

Verbal communication

Written communication

Customer service

Ability to stand for extended periods

Job description

Hyatt is a place of learning – similar to a university. The company offers numerous opportunities for professional and personal growth.

At Hyatt, we believe our guests choose us because of our caring and attentive associates who focus on providing efficient service and meaningful experiences.

The Front Office associates are responsible for guest registration and communicating hotel services and promotions. This highly visible role offers opportunities for casual conversations and directly impacts the guest experience. Responsibilities may also include processing payments and responding to guest inquiries. As a Front Office Associate, you will be the face of Hyatt. If you have experience working as a front desk clerk or an interest in hotel clerk jobs, we would love to hear from you!

Qualifications

• A genuine desire to meet the needs of others in a fast-paced environment.
• Excellent verbal and written communication skills.
• Ability to stand for extended periods.

Use your previous hotel experience to make a difference at Hyatt. For immediate consideration, click Apply Now and submit your application for the Front Office Associate position on the Hyatt Careers Site!

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