Front Office Administrator

Wasatch Dental; Millcreek (UT); On-site; USD 35,000 - 52,000; Full time

Job summary

Wasatch Dental in Millcreek, UT is seeking a Front Office Administrator to manage daily front desk operations, greet patients, answer phones, and coordinate with clinical staff to maintain an organized schedule. This full-time, on-site role supports a smooth patient experience from first contact through checkout.

Responsibilities include scheduling, updating patient records, processing forms, and handling administrative tasks.

Qualifications

• Front office and receptionist duties skills, including greeting patients, managing phone calls, and handling check-in/check-out processes.
• Appointment scheduling skills, including coordinating patient appointments, managing calendars, and confirming visits.
• Patient billing skills, managing patient accounts receivable by collecting at time of service and after insurance claims close.
• Administrative assistance skills, including organizing records, handling documentation, and supporting day-to-day office operations.
• Customer service skills, including providing courteous support, resolving inquiries, and maintaining a patient-centered approach.
• Strong written and verbal communication skills and the ability to interact professionally with patients and team members.
• Basic computer proficiency, including experience with practice management or scheduling software and standard office applications.
• Ability to manage multiple tasks, prioritize effectively, and maintain attention to detail in a fast-paced environment.
• Previous experience in a dental or medical office setting is preferred but not required; high school diploma or equivalent is required.

Responsibilities

• Manage daily front desk operations, greet patients, answer phones, and respond to inquiries.
• Schedule and confirm appointments, check patients in and out, and update records.
• Coordinate with clinical staff to maintain an organized schedule and ensure smooth patient experience.
• Handle correspondence, processing forms, and maintain office supplies.

Skills

Front desk

Appointment scheduling

Patient billing

Administrative support

Customer service

Communication skills

Computer skills

Multitasking

Attention to detail

Education

High school diploma

Tools

Practice management

Office software

Job description

Company Description

Wasatch Dental is a modern, family-friendly dental practice providing compassionate care to patients in the greater Salt Lake City area. The team focuses on creating a welcoming environment where individuals and families feel comfortable and well cared for. The practice emphasizes high-quality clinical care supported by efficient front office operations. Team members are encouraged to contribute to a positive, collaborative atmosphere that supports both patients and staff.

Role Description

The Front Office Administrator is a full-time, on-site role located in Millcreek, UT. This role manages daily front desk operations, including greeting patients, answering phones, and responding to inquiries in a professional and courteous manner. Responsibilities include scheduling and confirming appointments, checking patients in and out, updating patient records, and coordinating with clinical staff to maintain an organized schedule. The Front Office Administrator handles administrative tasks such as managing correspondence, processing forms, and maintaining office supplies. This position supports a smooth patient experience from first contact through checkout and ensures efficient communication across the practice.

Qualifications

• Front office and receptionist duties skills, including greeting patients, managing phone calls, and handling check-in/check-out processes.
• Appointment scheduling skills, including coordinating patient appointments, managing calendars, and confirming visits.
• Patient billing skills, managing patient accounts receivable by collecting at time of service and after insurance claims close.
• Administrative assistance skills, including organizing records, handling documentation, and supporting day-to-day office operations.
• Customer service skills, including providing courteous support, resolving inquiries, and maintaining a patient-centered approach.
• Strong written and verbal communication skills and the ability to interact professionally with patients and team members.
• Basic computer proficiency, including experience with practice management or scheduling software and standard office applications.
• Ability to manage multiple tasks, prioritize effectively, and maintain attention to detail in a fast-paced environment.
• Previous experience in a dental or medical office setting is preferred but not required; high school diploma or equivalent is required.