Front Office Assistant

​Florida Dental As; Sanford (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Bonus program

401k

Paid time off

Dental care

Health insurance

Health reimbursement

Job summary

Florida Dental As is seeking a friendly Dental Front Desk Assistant to join our team. You will greet patients, answer calls, schedule appointments, verify insurance, collect payments, and maintain accurate records. A positive, patient-focused attitude and strong communication skills are essential.

The role emphasizes multitasking in a busy dental office, HIPAA compliance, and teamwork with dentists and hygienists. Prior experience is welcome but not required; training will be provided.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Friendly, professional, and patient-centered attitude.
• Reliable, punctual, and able to work well as part of a team.

Responsibilities

• Greet patients warmly and provide excellent customer service.
• Answer incoming phone calls, respond to patient inquiries, and schedule appointments.
• Check patients in and out while maintaining accurate patient records.
• Verify dental insurance benefits and assist with insurance coordination.
• Collect copayments, process payments, and assist with patient billing.
• Confirm appointments and follow up with patients regarding scheduling.
• Maintain an organized, clean, and professional front desk area.
• Communicate effectively with dentists, hygienists, dental assistants, and office management.
• Protect patient confidentiality and follow HIPAA guidelines.
• Assist with daily administrative tasks to ensure the office runs smoothly.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Punctual & reliable

Tools

Dental software

Computers

Job description

We are looking for a friendly, organized, and dependable Dental Front Desk Assistant to join our dental team! The ideal candidate is professional, patient-focused, and enjoys helping create a welcoming experience for patients from the moment they walk through our doors.We are looking for someone with excellent communication skills, strong attention to detail, and the ability to multitask in a busy dental office.

Responsibilities

• Greet patients warmly and provide excellent customer service.
  
• Answer incoming phone calls, respond to patient inquiries, and schedule appointments.
  
• Check patients in and out while maintaining accurate patient records.
  
• Verify dental insurance benefits and assist with insurance coordination.
  
• Collect copayments, process payments, and assist with patient billing.
  
• Confirm appointments and follow up with patients regarding scheduling.
  
• Maintain an organized, clean, and professional front desk area.
  
• Communicate effectively with dentists, hygienists, dental assistants, and office management.
  
• Protect patient confidentiality and follow HIPAA guidelines.
  
• Assist with daily administrative tasks to ensure the office runs smoothly.

Qualifications

• Previous dental office or front desk experience preferred but not required.
• Knowledge of dental insurance, billing, and appointment scheduling is a plus.
• Excellent verbal and written communication skills.
• Friendly, professional, and patient-centered attitude.
• Strong organizational and multitasking abilities.
• Comfortable using computers and dental practice management software.
• Reliable, punctual, and able to work well as part of a team.
• Willingness to learn and contribute to a positive office environment.

We offer competitive pay, bonus program ,401k, paid time off, dental care, health insurance, and health reimbursement.

We look forward to meeting you.